Help Desk Technician Jobs in Arlington, VA (12,424+)
Help Desk Technician
Senior Help Desk Technician II
Help Desk Technician
Help Desk Technician
Help Desk Technician
Intermediate Help Desk Technician
Help Desk Technician III
Senior Help Desk Technician
Help Desk Technician Hawaii
Help Desk Technician
Help Desk Technician II - Contingent
Help Desk Technician Tier II
IT Help Desk Technician Remote & Support
IT Technician: Help Desk & Remote Support
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician III
IT Help Desk Technician
IT Help Desk Technician
SME Help Desk Technician
IT Help Desk Technician
IT Help Desk Technician
Help Desk Technician Tier III
Entry-Level Help Desk Technician
IT Help Desk Technician End-User Support & Installations
Job Description
Working as a Help Desk Technician in Arlington, VA
There are 12,424 Help Desk Technician opportunities available in Arlington, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
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Help Desk Technician jobs near Arlington, VA
Help Desk Technicians in Arlington, VA Resume Data
Average Experience for Help Desk Technicians in Arlington, VA
- More than 10 years: 48%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Arlington, VA
- Bachelors: 44%
- Diploma: 27%
- Associates: 20%
- Masters: 9%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Arlington, VA
- Technical support: 21%
- Customer focus & orientation: 15%
- Basic computer skills: 12%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Attention to detail: 10%
- Customer service: 7%
- Verbal communication: 5%
- Mechanical knowledge: 4%
- Work style: Conscientiousness: 4%
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