Help Desk Technician Jobs in Sterling, VA (5,771)
IT Support Technician - (REMOTE)
Help Desk Technician - Tier 2 (MSP)
Help Desk Technician
Skilled Construction Technician
Help Desk Technician
Help Desk Technician I (5833)
Help Desk Technician (Secret Cleared)
Help Desk Technician - Archdiocese of Washington
Help Desk Technician - TS/SCI W/ Polygraph
Defense Travel System Help Desk Technician II
Help Desk Technician Tier III - TS/SCI with Polygraph
IT Support Technician
IT Support Technician - 1
IT Support Technician Jobs
IT Help Desk Specialist (Journeyman Computer Support Specialist)
Journeyman Computer Support Specialist / IT Help Desk Specialist
Help Desk Technician
Help Desk Technician
Help Desk Technician
Senior Help Desk Technician
Tier 1 Help Desk Technician
Help Desk Technician - TS/SCI
Help Desk Technician (Part-Time)
L1 Help Desk Technician Jobs
Help Desk Technician Tier III - TS/SCI with Polygraph
Enterprise IT Support Technician
Help Desk Analyst, Tier 2-3
Help Desk Technician
Mid-level Help Desk Support Technician
Mid-level Help Desk Support Technician
Service Desk Support Specialist
Help Desk Specialist II (Tier 2 - Advanced Support)
Help Desk Specialist (Tier 3) / Application Support Specialist
College Aide- Help Desk Technician
Job Description
Working as a Help Desk Technician in Sterling, VA
There are 5,771 Help Desk Technician opportunities available in Sterling, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Sterling, VA
Help Desk Technicians in Sterling, VA Resume Data
Average Experience for Help Desk Technicians in Sterling, VA
- More than 10 years: 46%
- 6-10 years: 34%
- 3-5 years: 16%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Sterling, VA
- Bachelors: 47%
- Diploma: 22%
- Associates: 20%
- Masters: 10%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Sterling, VA
- Technical support: 23%
- Customer focus & orientation: 14%
- Basic computer skills: 13%
- Technical support: Customer situations: 12%
- Attention to detail: 10%
- Work style: Reliability: 10%
- Customer service: 7%
- Mechanical knowledge: 4%
- Verbal communication: 4%
- Work motivation: 4%
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