Help Desk Technician Jobs in Alexandria, VA (15,067+)
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Senior Help Desk Technician
Senior Help Desk Technician
IT Help Desk Technician
Help Desk Technician (REMOTE)
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Senior Help Desk Technician
IT Help Desk Technician - Secure Govt Support
Help Desk Technician - Federal IT Support Pro
Onsite IT Support Technician - Help Desk & Networks
Remote Help Desk Technician - IT Support
Help Desk Technician
Help Desk Technician Salary in Alexandria
Help Desk Technicians working in Alexandria, VA make an average annual salary of $45K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk Technician in Alexandria, VA
There are 15,067 Help Desk Technician opportunities available in Alexandria, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
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Help Desk Technician jobs near Alexandria, VA
Help Desk Technicians in Alexandria, VA Resume Data
Average Experience for Help Desk Technicians in Alexandria, VA
- More than 10 years: 48%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Alexandria, VA
- Bachelors: 43%
- Diploma: 27%
- Associates: 20%
- Masters: 9%
- Doctorate: 1%
Top Skill for Help Desk Technicians in Alexandria, VA
- Technical support: 21%
- Customer focus & orientation: 15%
- Basic computer skills: 12%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Attention to detail: 10%
- Customer service: 7%
- Verbal communication: 5%
- Mechanical knowledge: 4%
- Call center customer service: 4%
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