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Help Desk Analyst Jobs in Silver Spring, MD (148)

Help Desk/Call Center Analyst

JCD Staffing
🌎 Remote
New
Remote
Hybrid
Hospitality
Icon: salary
$45k - $55k / year

Help Desk Analyst

Shield Consulting Solutions
Annapolis Junction, MD
New
PTO
Icon: salary
$100k - $110k / year

Help Desk Analyst

CACI International
Oxon Hill, MD
New
Hospitality
Icon: salary
$51.8k - $106.2k / year

Help Desk Analyst

Data Computer Corp of America
Ellicott City, MD
New

Help Desk Jr. Analyst

Cogent People
Columbia, MD
New
Dental Insurance
Vision Insurance

Help Desk Analyst - Tier I

OneGlobe
Washington, DC
New
‌

Tier 2 Help Desk Analyst

Chenega
Arlington, VA
New
‌

Functional Business Analyst - Help Desk

CGI
Arlington, VA
Parental Leave
Icon: salary
$51.6k - $121.1k / year
‌

Help Desk Analyst (mid-senior level)

1872 Consulting
Fort Meade, MD
‌

DOS- Help Desk Analyst HDA2 A4 SC3

Software Technology
Washington, DC
‌

Application Support / Tier 3 Help Desk

TCG
Washington, DC
New
B-Corp
401(k)
Parental Leave
Icon: salary
$85 / hour
‌

Windows Systems Administrator

Software Technology
Washington, DC
‌

Tier II Help Desk

Dexian DISYS
Arlington, VA
‌

IT Analyst Standard III

Mindlance
Washington, DC
New
‌

Knowledge Management SME

Spatial Front
Arlington, VA
Hospitality
‌

Call Center Analyst - HR Desk

NuAxis Innovations
Reston, VA
New
‌

Service Desk Shift Supervisor

ASM Research, An Accenture Federal Services
Washington, DC
New
Icon: salary
$67.9k - $132.5k / year
‌

Senior QA/ Trainer

InstantServe
Washington, DC
New
‌

Management and Program Analyst

Legislative Branch
Washington, DC
New
‌

Helix (Remedy) ITSM Analyst

Tetrad Digital Integrity
Washington, DC
New
‌

Watch Officer/Systems Administrator - Panama Shift

Peterson Technologies
Annapolis Junction, MD
New
401(k)
PTO
Icon: salary
$120k - $150k / year
‌

IT Support Specialist

Cymertek
Annapolis Junction, MD
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Flexible Schedule
Parental Leave
Icon: salary
$1,200 / week
‌

Field Service Representative (FSR) Analyst

RavenTek Inc
Washington, DC
Hourly
Icon: salary
$124k - $134k / year
‌

Senior Help Desk Technician

Council on Foreign Relations
Washington, DC
New
Health Insurance
Icon: salary
$70k - $85k / year
‌

Future Omnyon Opportunities

Omnyon
Annapolis Junction, MD
New
‌

Voice Analyst

System One Holdings
Arlington, VA
‌

Help Desk Analyst - Trenton, NJ(Remote)

STI
🌎 Remote
Remote
‌

Help Desk System Analyst/Technical support - Atlanta, GA

STI
🌎 Remote
Part-Time
Remote
‌

Intelligence Operations Integrator

Barbaricum
Washington, DC
New
‌

TS/SCI w/ Poly Systems Engineer

Insight Global
Washington, DC
New
401(k)
Dental Insurance
Vision Insurance
‌

Help Desk Analyst (REMOTE)

Koniag
🌎 Remote
New
Remote
401(k)
Dental Insurance
Vision Insurance
‌

Enterprise Service Desk Analyst I

CACI
National Harbor, MD
Hospitality
Icon: salary
$49.9k - $100k / year
‌

Enterprise Service Desk Analyst I

CACI International
National Harbor, MD
Hospitality
Icon: salary
$49.9k - $100k / year

Job Description

Working as a Help Desk Analyst in Silver Spring, MD

There are 148 Help Desk Analyst opportunities available in Silver Spring, MD all with unique requirements.

A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.

Help Desk Analyst jobs near Silver Spring, MD

  • Baltimore, MD
  • Arlington, VA
  • Alexandria, VA

Help Desk Analysts in Silver Spring, MD Resume Data

Average Experience for Help Desk Analysts in Silver Spring, MD

  • More than 10 years: 56%
  • 6-10 years: 32%
  • 3-5 years: 10%
  • 1-2 years: 2%
  • Less than 1 year: 1%

Educational Background for Help Desk Analysts in Silver Spring, MD

  • Bachelors: 51%
  • Masters: 20%
  • Diploma: 14%
  • Associates: 13%
  • Doctorate: 1%

Top Skill for Help Desk Analysts in Silver Spring, MD

  • Technical support: 21%
  • Customer focus & orientation: 13%
  • Basic computer skills: 12%
  • Attention to detail: 12%
  • Technical support: Customer situations: 11%
  • Work style: Reliability: 7%
  • Customer service: 7%
  • Analyzing data: 7%
  • Verbal communication: 5%
  • Spreadsheets with Microsoft Excel: 4%

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    Help Desk Analyst jobs near Silver Spring, MD

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