Help Desk Analyst Jobs in Baltimore, MD (33)

TIER III Analyst

Foxhole Technology

Dental Insurance

Vision Insurance

$100k - $120k / year

Help Desk Analyst

Data Computer Corp of America

Ellicott City, MD

New

Help Desk Analyst

Shield Consulting Solutions

Annapolis Junction, MD

New

PTO

$100k - $110k / year

Help Desk Jr. Analyst

Cogent People

Columbia, MD

New

Dental Insurance

Vision Insurance

Help Desk Analyst (mid-senior level)

1872 Consulting

Fort Meade, MD

Tier 2 Help Desk - Onsite (47710)

Holly Poultry

Baltimore, MD

New

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

$65k - $75k / year

‌

Client Systems Analyst

Greater Baltimore Medical Center (GBMC)

Baltimore, MD

New

$58.5k - $93.6k / year

‌

Telecom Analyst-Owings Mills MD

Staffing the Universe

Owings Mills, MD

New

‌

Telecom Analyst-Owings Mills MD

Georgia IT

Owings Mills, MD

New

‌

Entry Level Brokerage / Trading Operations Analysts

Lenmar Consulting

Baltimore, Maryland

Entry-Level

‌

Supervisor, IT Service Desk

Infinite Legacy

Baltimore, MD

401(k)

Dental Insurance

Vision Insurance

Education

‌

Watch Officer/Systems Administrator - Panama Shift

Peterson Technologies

Annapolis Junction, MD

401(k)

PTO

$120k - $150k / year

‌

IT Support Specialist

Cymertek

Annapolis Junction, MD

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedule

Parental Leave

$1,200 / week

‌

Client Systems Analyst

Greater Baltimore Medical Center Healthcare

Hunt Valley, MD

New

$58.5k - $93.6k / year

‌

Future Omnyon Opportunities

Omnyon

Annapolis Junction, MD

‌

Shift Watch Officer/Systems Administrator

Peterson Technologies

Annapolis, MD

401(k)

PTO

$120k - $150k / year

‌

Technical Support Analyst II

Alertus Technologies

Baltimore, MD

Dental Insurance

Vision Insurance

$64k - $80k / year

‌

Service Desk Specialist

Level One Personnel

Columbia, MD

PTO

$38k - $61.2k / year

‌

Computer Systems Analyst-Colombia, MD

Georgia IT

Annapolis Junction, MD

‌

Outreach Subject Matter Expert

CACI International

Annapolis Junction, MD

New

Hospitality

$70.8k - $148.6k / year

‌

Programmer Analyst I and II

Community College of Baltimore County

Catonsville, MD

Part-Time

Education

Parental Leave

$78.8k - $144.6k / year

‌

Metrics Data Analyst-Washington DC

Serco

Baltimore, MD

Part-Time

Dental Insurance

Vision Insurance

Education

Parental Leave

‌

Cyber Analyst (Network Sys Admin) - Expert

Amentum

Fort Meade, MD

Hospitality

401(k)

Dental Insurance

Vision Insurance

$132k - $224k / year

‌

System Administrator

Cymertek

Annapolis, MD

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Flexible Schedule

Parental Leave

$1,200 / week

‌

Junior Logistics Analyst - Washington, D.C.

Serco

Annapolis, MD

New

Part-Time

Dental Insurance

Vision Insurance

Education

Parental Leave

‌

Import/Export Compliance Analyst

Textron

Hunt Valley, MD

New

401(k)

PTO

Health Insurance

Dental Insurance

Vision Insurance

Education

$71.4k - $107k / year

‌

Help Desk Analyst - Trenton, NJ(Remote)

STI

🌎 Remote

Remote

‌

Help Desk System Analyst/Technical support - Atlanta, GA

STI

🌎 Remote

Part-Time

Remote

‌

Help Desk Analyst (REMOTE)

Koniag

🌎 Remote

New

Remote

401(k)

Dental Insurance

Vision Insurance

‌

Sales Account Executive

UBEO Business Services

Baltimore, MD

Dental Insurance

Vision Insurance

‌

Senior HRIM Analyst - UKG

Fundamental Administrative Services

Sparks, MD

Dental Insurance

Vision Insurance

Education

$80k - $80k / year

‌

Program Analyst (Project Scheduler)

United States Army

Baltimore, MD

Part-Time

$121.8k - $158.3k / year

‌

Lifecycle Support Analyst

Leidos

Annapolis Junction, MD

401(k)

Parental Leave

$82.6k - $149.2k / year

Help Desk Analyst Salary in Baltimore

Help Desk Analysts working in Baltimore, MD make an average annual salary of $49K and a maximum annual salary of around $75K.

Disclaimer

Job Description

Working as a Help Desk Analyst in Baltimore, MD

There are 33 Help Desk Analyst opportunities available in Baltimore, MD all with unique requirements.

A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.

Help Desk Analyst jobs near Baltimore, MD

Help Desk Analysts in Baltimore, MD Resume Data

Average Experience for Help Desk Analysts in Baltimore, MD

More than 10 years: 58%
6-10 years: 30%
3-5 years: 11%
1-2 years: 1%
Less than 1 year: 0%

Educational Background for Help Desk Analysts in Baltimore, MD

Bachelors: 48%
Masters: 19%
Associates: 16%
Diploma: 16%
Doctorate: 1%

Top Skill for Help Desk Analysts in Baltimore, MD

Technical support: 23%
Basic computer skills: 14%
Customer focus & orientation: 12%
Attention to detail: 11%
Technical support: Customer situations: 11%
Customer service: 8%
Work style: Reliability: 7%
Analyzing data: 6%
Project timeline management: 5%
Spreadsheets with Microsoft Excel: 4%

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