Help Desk Analyst Jobs in Chantilly, VA (164)
Voice Analyst
Help Desk/Call Center Analyst
Tier 2 Help Desk Analyst
Functional Business Analyst - Help Desk
Help Desk Analyst - Tier I
Help Desk Analyst, Tier 2-3
Help Desk Analyst, Tier 2-3
DOS- Help Desk Analyst HDA2 A4 SC3
IT Support Analyst, MSP Experience Required
IT Support Analyst, MSP Experience Required
Business Process Analyst
Systems Analyst
Call Center Analyst - HR Desk
Application Support / Tier 3 Help Desk
Tier II Help Desk
Windows Systems Administrator
Desktop Support Analyst
Knowledge Management SME
Help Desk Shift Lead
HRIS Analyst (3754)
IT Analyst Standard III
Service Desk Shift Supervisor
Voice Analyst
Senior QA/ Trainer
Management and Program Analyst
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Intelligence Operations Integrator
Help Desk Analyst (REMOTE)
Enterprise Service Desk Analyst I
Enterprise Service Desk Analyst I
ACE Account Service Desk Specialist (Tier II – ASD)
ACE Account Service Desk Specialist (Tier II - ASD)
Job Description
Working as a Help Desk Analyst in Chantilly, VA
There are 164 Help Desk Analyst opportunities available in Chantilly, VA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Chantilly, VA
Help Desk Analysts in Chantilly, VA Resume Data
Average Experience for Help Desk Analysts in Chantilly, VA
- More than 10 years: 57%
- 6-10 years: 31%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Chantilly, VA
- Bachelors: 54%
- Masters: 21%
- Associates: 12%
- Diploma: 11%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Chantilly, VA
- Technical support: 20%
- Customer focus & orientation: 13%
- Attention to detail: 12%
- Basic computer skills: 12%
- Technical support: Customer situations: 11%
- Analyzing data: 8%
- Spreadsheets with Microsoft Excel: 6%
- Work style: Reliability: 6%
- Customer service: 6%
- Project timeline management: 6%
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