Help Desk Jobs in Waltham, MA (29,476+)
Customer Service Representative
Help Desk Supervisor
Desktop Support Engineer
Water Damage Restoration Lead Technician
TECH SVCS - IT Lab Computing Support Specialist
Customer Service Representative
Information Technology Help Desk Technician
Technical Support Scientist
Technical Support Specialist - Evening
IT Technician / IT Support / IT Helpdesk
Pro Customer Service/Sales
Student Financial Aid Advisor - Front Desk & FAFSA Help
DaaS / LaaS Program Support Lead / IT Operations & Desktop Support - 6325612
Desktop and Field Sales Support Specialist
IT Field Support Technician
Client Support IT Specialist
Desktop Support Analyst
IT Field Support Technician I
T2 Field Services/Desktop Support
IT Field Support Technician I
Customer Service Representative
IT Field Support Technician Per Diem
IT Field Support Technician Per Diem
Customer Service Associate
IT Litigation Support
Customer Service Associate
Customer Service Associate
Service Desk Analyst Tier 1
Service Desk Analyst
Service Desk Analyst Tier 1
Traveling Field Service Technician - Dell/Desktop Support
Technician 1 - Help Desk Support (Call Center)
Help Desk/Service Desk Agent
Help Desk Call Center Representative
Job Description
Working as a Help Desk in Waltham, MA
There are 29,476 Help Desk opportunities available in Waltham, MA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Waltham, MA
Help Desk in Waltham, MA Resume Data
Average Experience for Help Desk in Waltham, MA
- More than 10 years: 47%
- 6-10 years: 31%
- 3-5 years: 17%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Waltham, MA
- Bachelors: 43%
- Diploma: 29%
- Associates: 16%
- Masters: 12%
- Doctorate: 0%
Top Skill for Help Desk in Waltham, MA
- Customer focus & orientation: 17%
- Technical support: 16%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Basic computer skills: 10%
- Customer service: 8%
- Sales skills: 7%
- Verbal communication: 5%
- Administrative assistant/receptionist: 5%
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