Help Desk Jobs in Boston, MA (58,895+)
Help Desk Supervisor
Restaurant Line Cook - Urgently Hiring
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
Water Damage Restoration Lead Technician
Level 1 Help Desk
Help Desk Agent - Waltham, MA
Help Desk Level 2 IT MA
Help Desk Agent - North Andover, MA
College Aide- Help Desk Technician
Information Technology Help Desk Technician
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Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Senior Help Desk Technician
Help Desk Technician (Level 1/2)
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Support
Help Desk Specialist
Help Desk Support
Help Desk Specialist
IT Desktop Support Engineer
IT Technical Support Assistant
IT Desktop Support Associate - Helpdesk
Desktop Support
Help Desk Technician
Student Financial Aid Advisor - Front Desk & FAFSA Help
Technician 1 - Help Desk Support (Call Center)
Help Desk Salary in Boston
Help Desks working in Boston, MA make an average annual salary of $51K and a maximum annual salary of around $83K.
Job Description
Working as a Help Desk in Boston, MA
There are 58,895 Help Desk opportunities available in Boston, MA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
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Help Desk jobs near Boston, MA
Help Desk in Boston, MA Resume Data
Average Experience for Help Desk in Boston, MA
- More than 10 years: 47%
- 6-10 years: 31%
- 3-5 years: 17%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Boston, MA
- Bachelors: 43%
- Diploma: 29%
- Associates: 16%
- Masters: 11%
- Doctorate: 0%
Top Skill for Help Desk in Boston, MA
- Customer focus & orientation: 17%
- Technical support: 16%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Basic computer skills: 10%
- Technical support: Customer situations: 9%
- Customer service: 8%
- Sales skills: 7%
- Verbal communication: 5%
- Administrative assistant/receptionist: 5%
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