Help Desk Jobs in Somerville, MA (59,427+)
Help Desk Supervisor
Restaurant Line Cook - Urgently Hiring
Level 1 Help Desk
Water Damage Restoration Lead Technician
Help Desk Agent - Waltham, MA
Help Desk Level 2 IT MA
Help Desk Agent - North Andover, MA
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
College Aide- Help Desk Technician
Information Technology Help Desk Technician
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Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Help Desk Technician
Senior Help Desk Technician
Help Desk Technician (Level 1/2)
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Specialist
Help Desk Support
Help Desk Support
Help Desk Support Specialist
Help Desk Specialist
Help Desk Specialist
IT Desktop Support Engineer
IT Desktop Support Associate - Helpdesk
Help Desk Technician
Student Financial Aid Advisor - Front Desk & FAFSA Help
Technician 1 - Help Desk Support (Call Center)
Job Description
Working as a Help Desk in Somerville, MA
There are 59,427 Help Desk opportunities available in Somerville, MA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Somerville, MA
Help Desk in Somerville, MA Resume Data
Average Experience for Help Desk in Somerville, MA
- More than 10 years: 47%
- 6-10 years: 31%
- 3-5 years: 17%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Somerville, MA
- Bachelors: 43%
- Diploma: 29%
- Associates: 16%
- Masters: 11%
- Doctorate: 0%
Top Skill for Help Desk in Somerville, MA
- Customer focus & orientation: 17%
- Technical support: 16%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Basic computer skills: 10%
- Technical support: Customer situations: 9%
- Customer service: 8%
- Sales skills: 7%
- Verbal communication: 5%
- Administrative assistant/receptionist: 5%
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