Help Desk Analyst Jobs in Wixom, MI (12)
Warranty Dealer Advocate Lead
Sr. Application Analyst - Epic RN (Helios Inpatient Expense)
BCBA Therapist
Systems Administrator
Azure Devops Engineer
Project Manager, Technology & Product
Project Manager, Technology & Product
Automotive Technician - Support & Validation Analyst
Manager, FP&A
Manager, Advanced SW, Analytics, and Cell - Multiple Openings
Help Desk Analyst (Fort Lauderdale, FL)
Help Desk Analyst - Trenton, NJ(Remote)
Automation Engineer
Help Desk Analyst (REMOTE)
Senior Analyst, Programmatic
Job Description
Working as a Help Desk Analyst in Wixom, MI
There are 12 Help Desk Analyst opportunities available in Wixom, MI all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Wixom, MI
Help Desk Analysts in Wixom, MI Resume Data
Average Experience for Help Desk Analysts in Wixom, MI
- More than 10 years: 60%
- 6-10 years: 27%
- 3-5 years: 11%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Wixom, MI
- Bachelors: 44%
- Diploma: 21%
- Associates: 18%
- Masters: 17%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Wixom, MI
- Technical support: 19%
- Customer focus & orientation: 16%
- Basic computer skills: 12%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Work style: Reliability: 9%
- Customer service: 7%
- Management & leadership skills: Planning & execution: 5%
- Call center customer service: 5%
- Management & leadership skills: Impact & influence: 5%
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