Help Desk Analyst Jobs in Detroit, MI (39)
Service Desk - IT Healthcare (Mid Shift)
Help Desk Analyst I
Business Analyst DCOE
Systems Administrator
IT Engineer
AS400/RPG Programmer Analyst
Associate Director, Programmatic Media (TEMP)
Sr. Application Analyst - Epic RN (Helios Inpatient Expense)
Incident Management Analyst
Business Systems Analyst
ERP Analyst
Valuation Analyst
Senior Analyst, Programmatic
Tax Analyst
Valuation Analyst
Valuation Analyst
Senior Analyst, Programmatic
Senior Analyst, Programmatic
Senior Analyst, Programmatic
Help Desk Analyst
Help Desk Analyst I: IT Support & Troubleshooting
IT Help Desk Analyst + Jr. Encompass Administrator
Frontline IT Help Desk Analyst: User Support & Troubleshooting
IT Support Analyst - Growth & 401k Benefits
Customer Support Specialist
IT Support Analyst - Plum Market Corporation, Inc.
Valuation Analyst
News & Audience Director
IT Field Technician
Sr. Reporter Shale/A&D
Remote Help Desk Support / Help Desk Analyst
Remote Help Desk Analyst
Remote IT Help Desk Analyst
Help Desk Analyst Salary in Detroit
Help Desk Analysts working in Detroit, MI make an average annual salary of $48K and a maximum annual salary of around $72K.
Job Description
Working as a Help Desk Analyst in Detroit, MI
There are 39 Help Desk Analyst opportunities available in Detroit, MI all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
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Help Desk Analyst jobs near Detroit, MI
Help Desk Analysts in Detroit, MI Resume Data
Average Experience for Help Desk Analysts in Detroit, MI
- More than 10 years: 56%
- 6-10 years: 32%
- 3-5 years: 10%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Detroit, MI
- Bachelors: 44%
- Diploma: 23%
- Associates: 20%
- Masters: 13%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Detroit, MI
- Technical support: 19%
- Customer focus & orientation: 18%
- Basic computer skills: 11%
- Technical support: Customer situations: 10%
- Attention to detail: 10%
- Work style: Reliability: 9%
- Customer service: 8%
- Call center customer service: 6%
- Verbal communication: 5%
- Spreadsheets with Microsoft Excel: 5%
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