Help Desk Analyst Jobs in Whitehouse, TX
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Job Description
Working as a Help Desk Analyst in Whitehouse, TX
There are 0 Help Desk Analyst opportunities available in Whitehouse, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Whitehouse, TX
Help Desk Analysts in Whitehouse, TX Resume Data
Average Experience for Help Desk Analysts in Whitehouse, TX
- More than 10 years: 69%
- 6-10 years: 22%
- 3-5 years: 8%
Educational Background for Help Desk Analysts in Whitehouse, TX
- Bachelors: 38%
- Diploma: 34%
- Masters: 15%
- Associates: 11%
- Doctorate: 2%
Top Skill for Help Desk Analysts in Whitehouse, TX
- Basic computer skills: 11%
- Customer focus & orientation: 11%
- Attention to detail: 11%
- Work style: Reliability: 11%
- Supervisory skills: Motivating & assessing employees: 11%
- Verbal communication: 11%
- Customer service: 9%
- Scheduling: 9%
- Problem solving: 9%
- Technical support: 9%
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