Help Desk Analyst Jobs in Kilgore, TX
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Job Description
Working as a Help Desk Analyst in Kilgore, TX
There are 0 Help Desk Analyst opportunities available in Kilgore, TX all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Kilgore, TX
Help Desk Analysts in Kilgore, TX Resume Data
Average Experience for Help Desk Analysts in Kilgore, TX
- More than 10 years: 57%
- 6-10 years: 33%
- 1-2 years: 5%
- 3-5 years: 5%
Educational Background for Help Desk Analysts in Kilgore, TX
- Bachelors: 46%
- Diploma: 27%
- Associates: 16%
- Doctorate: 5%
- Masters: 5%
Top Skill for Help Desk Analysts in Kilgore, TX
- Work style: Reliability: 13%
- Technical support: 13%
- Basic computer skills: 11%
- Customer focus & orientation: 11%
- Attention to detail: 11%
- Supervisory skills: Motivating & assessing employees: 11%
- Management & leadership skills: Planning & execution: 9%
- Sales skills: 9%
- Problem solving: 9%
- Technical support: Customer situations: 6%
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