Help Desk Analyst Jobs in Mason, OH (15)
User Support Analyst
Help Desk Analyst 2
Help Desk Analyst ::Franklin or Madison
Supply Chain Systems Analyst
SAP FICO Business Analyst
Technical Support Analyst I
User Support Analyst
Systems Analyst
Sr. EUC Site Lead
Desktop Analyst 1- Helpdesk
Sr. EUC Site Lead
SAP Business Analyst - Accounting, Finance, and Controlling
Information Technology Business Analyst II
Retail Logistics Analyst
Ansys Analyst
Help Desk Analyst (REMOTE)
Help Desk Analyst (Fort Lauderdale, FL)
Help Desk Analyst - Trenton, NJ(Remote)
Job Description
Working as a Help Desk Analyst in Mason, OH
There are 15 Help Desk Analyst opportunities available in Mason, OH all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Mason, OH
Help Desk Analysts in Mason, OH Resume Data
Average Experience for Help Desk Analysts in Mason, OH
- More than 10 years: 64%
- 6-10 years: 26%
- 3-5 years: 10%
- Less than 1 year: 0%
- 1-2 years: 0%
Educational Background for Help Desk Analysts in Mason, OH
- Bachelors: 40%
- Associates: 24%
- Diploma: 24%
- Masters: 10%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Mason, OH
- Technical support: 24%
- Customer focus & orientation: 13%
- Technical support: Customer situations: 12%
- Attention to detail: 11%
- Basic computer skills: 8%
- Work style: Reliability: 8%
- Customer service: 7%
- Call center customer service: 6%
- Analyzing data: 6%
- Verbal communication: 6%
Daily Jobs in Your Email
By creating a job alert, you agree to the Joblist Terms of Use and Privacy Policy and to receiving marketing emails.
Need Extra Help?
Answer a few short questions and we'll create a personalized set of job matches.
Joblist uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience.