Help Desk Analyst Jobs in Cincinnati, OH (12)
User Support Analyst
User Support Analyst
Onsite Support Analyst
Systems Analyst
Onsite Support Analyst
Desktop Analyst 1- Helpdesk
Supply Chain Systems Analyst
Information Technology Business Analyst II
SAP Business Analyst - Accounting, Finance, and Controlling
SAP FICO Business Analyst
Technical Support Analyst I
Retail Logistics Analyst
Help Desk Analyst (REMOTE)
Help Desk Analyst (Fort Lauderdale, FL)
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk Analyst Salary in Cincinnati
Help Desk Analysts working in Cincinnati, OH make an average annual salary of $47K and a maximum annual salary of around $74K.
Job Description
Working as a Help Desk Analyst in Cincinnati, OH
There are 12 Help Desk Analyst opportunities available in Cincinnati, OH all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Cincinnati, OH
Help Desk Analysts in Cincinnati, OH Resume Data
Average Experience for Help Desk Analysts in Cincinnati, OH
- More than 10 years: 64%
- 6-10 years: 26%
- 3-5 years: 9%
- Less than 1 year: 1%
- 1-2 years: 0%
Educational Background for Help Desk Analysts in Cincinnati, OH
- Bachelors: 40%
- Diploma: 26%
- Associates: 25%
- Masters: 8%
- Doctorate: 0%
Top Skill for Help Desk Analysts in Cincinnati, OH
- Technical support: 25%
- Customer focus & orientation: 12%
- Technical support: Customer situations: 12%
- Attention to detail: 10%
- Basic computer skills: 9%
- Work style: Reliability: 7%
- Customer service: 6%
- Analyzing data: 6%
- Call center customer service: 6%
- Verbal communication: 6%
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