Help Desk Analyst Jobs in Dayton, OH (7)
Technical Business Analyst
EPIC TAPESTRY (OR RESOLUTE) APPLICATION ANALYST
Service Desk Analyst
Service Desk Systems Analyst
Financial Systems & Operations Analyst
Senior Program Manager, F-35 JPO 1 - Arlington, VA
Program Analyst
MANAGEMENT AND PROGRAM ANALYST
Service Desk Analyst - Remote (After Hours)
Deal Desk Analyst - **EST REMOTE**
Job Description
Working as a Help Desk Analyst in Dayton, OH
There are 7 Help Desk Analyst opportunities available in Dayton, OH all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Dayton, OH
Help Desk Analysts in Dayton, OH Resume Data
Average Experience for Help Desk Analysts in Dayton, OH
- More than 10 years: 69%
- 6-10 years: 24%
- 3-5 years: 7%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Dayton, OH
- Bachelors: 41%
- Associates: 23%
- Diploma: 19%
- Masters: 16%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Dayton, OH
- Technical support: 21%
- Customer focus & orientation: 15%
- Attention to detail: 13%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Basic computer skills: 9%
- Sales skills: 7%
- Customer service: 5%
- Scheduling: 4%
- Mechanical knowledge: 4%
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