Help Desk Analyst Jobs in Kennesaw, GA (148)
Help Desk Analyst (Remote)
FCBH Desktop Support Analyst
Desktop Support Analyst
Clinical Service Help Desk Analyst - Remote
Clinical Service Help Desk Analyst - Remote
Help Desk Analyst 1
IT HELP DESK ANALYST
Help Desk Analyst SHINES
Help Desk Analyst 1
Help Desk Analyst 2
IT Help Desk Analyst
GA DHS - Help Desk Analyst 2
Help Desk Analyst/ Desktop support/Technical Support
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Help Desk System Analyst/Technical support - Atlanta, GA
DOAS Helpdesk System Analyst
Business Analyst / QA Analyst
Service Desk Analyst
DOAS Helpdesk System Analyst
Helpdesk System Analyst
Salesforce Admin
DOAS Helpdesk System Analyst
Help Desk Analyst
Help Desk Analyst 1
Help Desk Analyst 2
Service/Help Desk Analyst
Help Desk System Analyst
Help Desk Analyst 2
IT Help Desk Analyst - Atlanta, GA
Help Desk / Service Desk Analyst I -4P/663
Help Desk Analyst - Tier 1 Support
Service Desk Analyst II
Helpdesk System Analyst
Job Description
Working as a Help Desk Analyst in Kennesaw, GA
There are 148 Help Desk Analyst opportunities available in Kennesaw, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Kennesaw, GA
Help Desk Analysts in Kennesaw, GA Resume Data
Average Experience for Help Desk Analysts in Kennesaw, GA
- More than 10 years: 57%
- 6-10 years: 30%
- 3-5 years: 11%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Kennesaw, GA
- Bachelors: 53%
- Masters: 15%
- Diploma: 15%
- Associates: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Kennesaw, GA
- Technical support: 18%
- Customer focus & orientation: 16%
- Basic computer skills: 12%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 9%
- Work style: Reliability: 7%
- Call center customer service: 7%
- Spreadsheets with Microsoft Excel: 6%
- Sales skills: 5%
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