Help Desk Analyst Jobs in Decatur, GA (157)
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst 1
Help Desk Analyst 2
Help Desk Analyst 1
Bilingual Help Desk Analyst
Help Desk & IT Systems Analyst
Information Technology Help Desk Analyst
Level 1 Help Desk Analyst
Help Desk Analyst: OKTA & CrowdStrike Expert
Bilingual Help Desk Analyst Hybrid, Spanish
Remote IPEDS Help Desk Analyst
Remote Help Desk Analyst: VDI Migration Support
Remote Help Desk Analyst (IT Support)
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk System Analyst
Service/Help Desk Analyst
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst SHINES
Help Desk Analyst - REMOTE ATL
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Help Desk Analyst 1 Bilingual
Level 1 Help Desk Analyst
Help Desk / Service Desk Analyst I -4P/663
Help Desk Analyst 2 23-I
Job Description
Working as a Help Desk Analyst in Decatur, GA
There are 157 Help Desk Analyst opportunities available in Decatur, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Decatur, GA
Help Desk Analysts in Decatur, GA Resume Data
Average Experience for Help Desk Analysts in Decatur, GA
- More than 10 years: 58%
- 6-10 years: 29%
- 3-5 years: 10%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Decatur, GA
- Bachelors: 50%
- Associates: 17%
- Diploma: 17%
- Masters: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Decatur, GA
- Technical support: 18%
- Customer focus & orientation: 16%
- Basic computer skills: 11%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 10%
- Work style: Reliability: 8%
- Call center customer service: 7%
- Verbal communication: 5%
- Spreadsheets with Microsoft Excel: 4%
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