Help Desk Analyst Jobs in Decatur, GA (65)
Recruiter at Jobot - Work 100% Remote!
Legal Recruiter at Jobot - Work 100% Remote!
Digital Sales Enablement Sr. Analyst
Business Analyst / QA Analyst
Desktop Support Analyst
Desktop Support Analyst
IT Business Analyst 4 23-I
GA DHS IT Business Analyst 4
IT Business Analyst 4
IT Business Analyst
Business Analyst / Vernon Hills, IL ( Remote) ,6+ Months Contract
Help Desk Analyst 2 23-I
Help Desk Analyst
Help Desk Analyst
Help Desk System Analyst
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Service/Help Desk Analyst
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Level 1 Help Desk Analyst
Help Desk / Service Desk Analyst I -4P/663
GA DDS Level 1 Help Desk Analyst
Service Desk Analyst II
Helpdesk System Analyst
Helpdesk System Analyst
Salesforce Admin
Service Desk Analyst
Service Desk Support Analyst
Jr. Service Desk Analyst, Technician
Weekend Service Desk Analyst
Business/QA Analyst
Job Description
Working as a Help Desk Analyst in Decatur, GA
There are 65 Help Desk Analyst opportunities available in Decatur, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Decatur, GA
Help Desk Analysts in Decatur, GA Resume Data
Average Experience for Help Desk Analysts in Decatur, GA
- More than 10 years: 58%
- 6-10 years: 29%
- 3-5 years: 10%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Decatur, GA
- Bachelors: 50%
- Associates: 17%
- Diploma: 17%
- Masters: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Decatur, GA
- Technical support: 18%
- Customer focus & orientation: 16%
- Basic computer skills: 11%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 10%
- Work style: Reliability: 8%
- Call center customer service: 7%
- Verbal communication: 5%
- Spreadsheets with Microsoft Excel: 4%
Daily Jobs in Your Email
By creating a job alert, you agree to the Joblist Terms of Use and Privacy Policy and to receiving marketing emails.
Need Extra Help?
Answer a few short questions and we'll create a personalized set of job matches.
Joblist uses cookies as well as our third-party affiliates. When you use our website, you understand that we collect personal data to improve your experience.