Help Desk Analyst Jobs in Atlanta, GA (161)
Help Desk Analyst: OKTA & CrowdStrike Expert
Information Technology Help Desk Analyst
Help Desk & Systems Analyst - Windows 11 & AD
Remote Help Desk Analyst: VDI Migration Support
Help Desk System Analyst/Technical support - Atlanta, GA
Help Desk System Analyst/Technical support - Atlanta, GA
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Onsite Help Desk System Analyst - Windows, AD & VPN
IT Help Desk Analyst: Customer-Driven Tech Support
Help Desk Analyst I High-Volume Tier 1 Support
Remote Help Desk Support / Help Desk Analyst
Remote IPEDS Help Desk Analyst
Payroll Help Desk Analyst Hybrid, Shared Services
Help Desk Analyst 1
Help Desk Analyst 2
Help Desk Analyst - REMOTE ATL
Help Desk / Service Desk Analyst I -4P/663
IT Help Desk Analyst - Hybrid Support
Atlanta Help Desk & System Analyst (Windows/AD)
Atlanta Hybrid Help Desk Analyst: Windows, AD & O365
Help Desk Analyst I Fast, Frontline IT Support
Help Desk System Analyst Windows 11, AD & O365 Pro
Service Desk Support Analyst
Service/Help Desk Analyst
Desktop Support Analyst
Help Desk Analyst
Help Desk System Analyst
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 1
Help desk supportQuality Analyst
Help Desk Analyst Salary in Atlanta
Help Desk Analysts working in Atlanta, GA make an average annual salary of $49K and a maximum annual salary of around $72K.
Job Description
Working as a Help Desk Analyst in Atlanta, GA
There are 161 Help Desk Analyst opportunities available in Atlanta, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Similar Jobs to Help Desk Analyst
Help Desk Analyst jobs near Atlanta, GA
Help Desk Analysts in Atlanta, GA Resume Data
Average Experience for Help Desk Analysts in Atlanta, GA
- More than 10 years: 58%
- 6-10 years: 29%
- 3-5 years: 11%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Atlanta, GA
- Bachelors: 50%
- Associates: 17%
- Diploma: 17%
- Masters: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Atlanta, GA
- Technical support: 17%
- Customer focus & orientation: 16%
- Basic computer skills: 11%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 10%
- Work style: Reliability: 9%
- Call center customer service: 7%
- Verbal communication: 5%
- Sales skills: 4%
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