Help Desk Analyst Jobs in Atlanta, GA (119)
Business Analyst / QA Analyst
Tier 2 Help Desk Analyst/IT Generalist (Remote)
Desktop Support Analyst
Mid -level Service Desk Analyst, Technician
Media Supervisor
FCBH Desktop Support Analyst
Mid -level Service Desk Analyst, Technician
Junior CIC Analyst
Service Desk Shift Supervisor
Service/Help Desk Analyst
Service Desk Analyst
Desktop Support Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 2
Help Desk Analyst 1
Help Desk System Analyst
Help Desk Analyst/ Desktop support/Technical Support
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Helpdesk System Analyst
DOAS Helpdesk System Analyst
Helpdesk System Analyst
Salesforce Admin
Salesforce Admin
Helpdesk System Analyst
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Help Desk Analyst Salary in Atlanta
Help Desk Analysts working in Atlanta, GA make an average annual salary of $49K and a maximum annual salary of around $72K.
Job Description
Working as a Help Desk Analyst in Atlanta, GA
There are 119 Help Desk Analyst opportunities available in Atlanta, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Similar Jobs to Help Desk Analyst
Help Desk Analyst jobs near Atlanta, GA
Help Desk Analysts in Atlanta, GA Resume Data
Average Experience for Help Desk Analysts in Atlanta, GA
- More than 10 years: 58%
- 6-10 years: 29%
- 3-5 years: 11%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Analysts in Atlanta, GA
- Bachelors: 50%
- Associates: 17%
- Diploma: 17%
- Masters: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Atlanta, GA
- Technical support: 17%
- Customer focus & orientation: 16%
- Basic computer skills: 11%
- Attention to detail: 11%
- Technical support: Customer situations: 10%
- Customer service: 10%
- Work style: Reliability: 9%
- Call center customer service: 7%
- Verbal communication: 5%
- Sales skills: 4%
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