Help Desk Technician Jobs in Cincinnati, OH (2,911)
Desktop IT Technician - Network & User Support
Help Desk Technician
IT Support Technician
Desktop IT Technician - Network & User Support
Healthcare IT Help Desk Technician
IT Help Desk Technician
IT Help Desk Technician: Tier 1 Support Pro
Help Desk Technician, Digital Technology Solutions
Tier 1 Help Desk Technician 24/7 Federal IT Support
IT Help Desk Specialist Fast-Paced Tech Support
Help Desk Support Analyst
Help Desk Support Analyst
Tier 1 Helpdesk Technician
Help Desk Support Specialist
IT Field Technician Support Pro
Help Desk Support Specialist Sr.
Help Desk Support Specialist Sr.
Help Desk Support Analyst Expert IT Support & Uptime
Part-Time IT Technician: Hardware & Software Support
IT Technician: End-User & Systems Support Pro
Part-Time IT Support Technician Hardware & Software
IT Support Specialist: Onboarding & Help Desk Expert
Senior IT Help Desk Specialist - Remote Support
IT Service Desk Manager
Desktop IT Support Technician - On-Call & Health Benefits
IT Help Desk Technician Remote & Support
IT Technician: Help Desk & Remote Support
Help Desk Support Analyst
IT Desktop Technician Support
IT Help Desk Analyst On-Call Support & SLA Focus
IT Desktop Technician I - Second Shift Support
Administrative Support Specialist Data Entry & Front Desk
IT Desktop Technician I, Full Time, Second Shift
Help Desk Technician Salary in Cincinnati
Help Desk Technicians working in Cincinnati, OH make an average annual salary of $45K and a maximum annual salary of around $63K.
Job Description
Working as a Help Desk Technician in Cincinnati, OH
There are 2,911 Help Desk Technician opportunities available in Cincinnati, OH all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
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Help Desk Technician jobs near Cincinnati, OH
Help Desk Technicians in Cincinnati, OH Resume Data
Average Experience for Help Desk Technicians in Cincinnati, OH
- More than 10 years: 51%
- 6-10 years: 30%
- 3-5 years: 13%
- 1-2 years: 4%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Cincinnati, OH
- Diploma: 38%
- Bachelors: 30%
- Associates: 28%
- Masters: 4%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Cincinnati, OH
- Technical support: 19%
- Customer focus & orientation: 15%
- Attention to detail: 11%
- Work style: Reliability: 10%
- Technical support: Customer situations: 10%
- Basic computer skills: 9%
- Customer service: 8%
- Mechanical knowledge: 7%
- Call center customer service: 6%
- Sales skills: 6%
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