Help Desk Managers working in Baltimore, MD make an average annual salary of $81K and a maximum annual salary of around $144K.
There are 400 Help Desk Manager opportunities available in Baltimore, MD all with unique requirements.
A Help Desk Manager (sometimes called a Service Desk Manager) plays an integral role in managing support for an organization. His or her primary responsibility is solving customer issues and ensuring problems are handled quickly and efficiently. The main assets of a Help Desk Manager are knowledge of technical systems, excellent customer service and communication skills, and attention to details.
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