Help Desk Manager Jobs in Arlington, VA (1,691)
Patient Care Coordinator/Front Desk
Help Desk Specialist
Cruise Consultant (Fully Remote, Uncapped Commission, Paid Training)
Cloud Service Desk Engineer
Front Desk Office Manager
Knowledge Management SME
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Field Service Representative
Network Support Professionals for DC Government Entity
Service Desk Manager Jobs
Service Desk Operations Manager
NOC Manager & Network Operations Specialist
Associate Systems Analyst
Help Desk Analyst - Tier II
Tier 2 Helpdesk Lead & CAB Manager (Tech Control)
Service Desk Analyst
Service Desk Analyst
Tier 1 Help Desk Analyst
Tier 2 Help Desk Analyst
Travel Specialist III
Tier 2 Help Desk Analyst
Tier 1 Help Desk Analyst
Remote Help Desk Analyst - Tier 0/1 Support & PM Support
GFEBS Cost Management/DTS Analyst
GFEBS Cost Management/DTS Analyst
Sales Associate / Customer Service Representative
Help Desk Manager
Service Desk Analyst
Help Desk Manager
Help Desk Program Manager
Senior Help Desk Program Manager
Senior Help Desk Operations Manager
Job Description
Working as a Help Desk Manager in Arlington, VA
There are 1,691 Help Desk Manager opportunities available in Arlington, VA all with unique requirements.
A Help Desk Manager (sometimes called a Service Desk Manager) plays an integral role in managing support for an organization. His or her primary responsibility is solving customer issues and ensuring problems are handled quickly and efficiently. The main assets of a Help Desk Manager are knowledge of technical systems, excellent customer service and communication skills, and attention to details.
Help Desk Manager jobs near Arlington, VA
Help Desk Managers in Arlington, VA Resume Data
Average Experience for Help Desk Managers in Arlington, VA
- More than 10 years: 61%
- 6-10 years: 28%
- 3-5 years: 9%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Managers in Arlington, VA
- Bachelors: 45%
- Diploma: 22%
- Masters: 16%
- Associates: 15%
- Doctorate: 1%
Top Skill for Help Desk Managers in Arlington, VA
- Customer focus & orientation: 17%
- Technical support: 14%
- Attention to detail: 12%
- Work style: Reliability: 11%
- Basic computer skills: 9%
- Customer service: 9%
- Technical support: Customer situations: 8%
- Administrative assistant/receptionist: 7%
- Verbal communication: 6%
- Sales skills: 6%
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