Help Desk Manager Jobs in Arlington, VA (2,018)
Front Desk Office Manager
Assistant Operations Manager Banquets
Remote Help Desk Manager - DoD Financial (Secret+)
TFDM Technical Triage Manager - AIMS & Help Desk
Tier 2 Helpdesk Lead & CAB Manager (Tech Control)
Service Desk Analyst
Tier 1 Help Desk Analyst
GFEBS Cost Management/DTS Analyst
Sales Associate/ Front Desk
Field Service Representative
GFEBS Cost Management/DTS Analyst
Tier 2 Help Desk Analyst
Sales Associate / Customer Service Representative
GFEBS & DTS Cost Management Analyst - Onsite
Help Desk Analyst - Tier II
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Tier 1 Help Desk Analyst
Senior Cloud Endpoint Engineer - Remote (TS)
Associate Systems Analyst
Travel Administrator
Tier 2 Help Desk Analyst
Front Desk Receptionist
Front Desk Agent
Remote Help Desk Analyst - Tier 0/1 Support & PM Support
Travel Specialist III
NOC Manager & Network Operations Specialist
Service Desk Analyst
Help Desk Manager (DAI, Financial) - Fully Remote - Secret+
Help Desk Program Manager
Senior Help Desk Program Manager
Senior Help Desk Operations Manager
Knowledge Management SME
Job Description
Working as a Help Desk Manager in Arlington, VA
There are 2,018 Help Desk Manager opportunities available in Arlington, VA all with unique requirements.
A Help Desk Manager (sometimes called a Service Desk Manager) plays an integral role in managing support for an organization. His or her primary responsibility is solving customer issues and ensuring problems are handled quickly and efficiently. The main assets of a Help Desk Manager are knowledge of technical systems, excellent customer service and communication skills, and attention to details.
Help Desk Manager jobs near Arlington, VA
Help Desk Managers in Arlington, VA Resume Data
Average Experience for Help Desk Managers in Arlington, VA
- More than 10 years: 61%
- 6-10 years: 28%
- 3-5 years: 9%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Help Desk Managers in Arlington, VA
- Bachelors: 45%
- Diploma: 22%
- Masters: 16%
- Associates: 15%
- Doctorate: 1%
Top Skill for Help Desk Managers in Arlington, VA
- Customer focus & orientation: 17%
- Technical support: 14%
- Attention to detail: 12%
- Work style: Reliability: 11%
- Basic computer skills: 9%
- Customer service: 9%
- Technical support: Customer situations: 8%
- Administrative assistant/receptionist: 7%
- Verbal communication: 6%
- Sales skills: 6%
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