Help Desk Jobs in Sterling Heights, MI (29,057+)
Certified Personal Trainer
Restaurant Staff - Urgently Hiring
Restaurant Supervisor - Urgently Hiring
Team Member - Urgently Hiring
Shift Leader - Urgently Hiring
Crew Member - Urgently Hiring
Help Desk Specialist
Team Lead / Support Lead IT Managed Services Help Desk
Desktop Support Technician L2 US
Customer Service Specialist
Customer Service Specialist
Desktop Support Technician
IT Deskside Support
IT Deskside Support
Customer Service Representative
Customer Service Representative
Pro Customer Service/Sales
Technical Support 3
Technical Support Representative
Senior Help Desk Technician
IT Help Desk Agent - Hybrid - Novi, MI
IT Specialist/Desktop Support
Technical Support Representative
Desktop Support
Manager, IT Support
IT Support Specialist
Help Desk Technician
IT Support Technical Instructor
IT Support Technical Instructor
Onsite Airport IT Field Engineer with Desktop Support
IT Technical Support Transition & Knowledge Transfer Manager
Help Desk Technician-1
Help Desk Support Technician #
Job Description
Working as a Help Desk in Sterling Heights, MI
There are 29,057 Help Desk opportunities available in Sterling Heights, MI all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Sterling Heights, MI
Help Desk in Sterling Heights, MI Resume Data
Average Experience for Help Desk in Sterling Heights, MI
- More than 10 years: 45%
- 6-10 years: 34%
- 3-5 years: 16%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Sterling Heights, MI
- Diploma: 41%
- Bachelors: 30%
- Associates: 21%
- Masters: 7%
- Doctorate: 0%
Top Skill for Help Desk in Sterling Heights, MI
- Customer focus & orientation: 18%
- Technical support: 13%
- Work style: Reliability: 13%
- Attention to detail: 11%
- Customer service: 10%
- Basic computer skills: 9%
- Technical support: Customer situations: 7%
- Call center customer service: 7%
- Sales skills: 6%
- Verbal communication: 5%
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