Help Desk Jobs in Novi, MI (36,729+)
Front Desk Volunteer - Help Build Inclusive Housing
Customer Service Representative | Technical Support
Technician 1 - Help Desk Support
Supervisor
Senior Specialist, Help Desk Support
Help Desk Agent - Level 1
IT Desktop Support Technician
IT Desktop Support Technician
IT Technical Support
Desktop Support Technician
IT Support
Desktop Support I
Technical Support Specialist
The Desktop Support Technician II
Onsite IT Onboarding & Desktop Support Specialist
IT Support Analyst
Junior Windows Desktop Administrator IT Support & Training
Desktop Support Specialist - White-Glove IT
Help Desk Technician
Help Desk Support Technician (Edustaff)
Help Desk Support Technician (Edustaff)
Help Desk Support Spec I
Team Lead / Support Lead IT Managed Services Help Desk
IT Support
Technical Support Specialist
Help Desk Analyst
IT Onboarding Specialist and IT Help Desk Support
IT Systems & Help Desk Specialist
Bilingual Help Desk Specialist - Remote Support
Hybrid Help Desk Specialist - Elevate End-User Support
IT Help Desk Analyst Fast-Paced, Growth-Focused
Paid Panel Full-Time / Part-Time. Help Desk Support Welcome
Remote Help Desk Analyst (IT Support)
Remote IT Help Desk Analyst - Support
Job Description
Working as a Help Desk in Novi, MI
There are 36,729 Help Desk opportunities available in Novi, MI all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Novi, MI
Help Desk in Novi, MI Resume Data
Average Experience for Help Desk in Novi, MI
- More than 10 years: 45%
- 6-10 years: 34%
- 3-5 years: 16%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Novi, MI
- Diploma: 39%
- Bachelors: 32%
- Associates: 21%
- Masters: 8%
- Doctorate: 0%
Top Skill for Help Desk in Novi, MI
- Customer focus & orientation: 18%
- Technical support: 14%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Customer service: 10%
- Basic computer skills: 9%
- Technical support: Customer situations: 8%
- Call center customer service: 7%
- Sales skills: 6%
- Verbal communication: 5%
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