Help Desk Jobs in Northampton, MA (5,667)
Service Technician
Jobot
Springfield, MA
Hourly
Dental Insurance
Vision Insurance
Education
$25 - $40 / hour
Bilingual Customer Service Specialist (Spanish)
Sherwin Williams
Northampton, MA
Dental Insurance
Vision Insurance
Parental Leave
Help Desk Support Technician
NuAxis Innovations
Hadley, MA
Technical Sales & Support Engineer
Pinnacle Technical Resources
Agawam, MA
401(k)
PTO
Dental Insurance
Vision Insurance
$70k - $90k / year
Customer Service Crew
Dunkin | American Dream Management
Northampton, MA
Food Service
401(k)
Dental Insurance
Barista & Customer Service Associate
Dunkin | American Dream Management
Northampton, MA
Food Service
401(k)
Dental Insurance
IT Field Service Support
Yochana
Northampton, MA
College Aide- Help Desk Technician
City of New York
🌎 Remote
Remote
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Extraordinary Conceptions
Northampton, MA
$100 / hour
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Extraordinary Conceptions
Northampton, MA
Driver
$100 / hour
Technical Sales Support Engineer
PTR Global
Agawam, MA
Technician 1 - Help Desk Support (Call Center)
MAXIMUS
Springfield, MA
Health Insurance
Help Desk Associate
PeoplesBank
Holyoke, MA
Help Desk Coordinator
Williston
Easthampton, MA
New
Dental Insurance
Help Desk Coordinator
Williston Northampton School
Easthampton, MA
New
Dental Insurance
Help Desk Specialist 2
HonorVet Technologies
Springfield, MA
Desktop / Field Support Technician
Cynet Systems
Northampton, MA
New
Desktop Support Technician
Advantage Technical
Springfield, MA
New
Dental Insurance
Vision Insurance
Desktop Support Technician Level II
Tyto Athene
Chicopee, MA
Hourly
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
$20 - $25 / hour
EDP Programmer II (Senior Desktop Support Technician)
UMass Amherst
Amherst, MA
Pro Customer Service/Sales
Home Depot
Chicopee, MA
New
Retail
Eco-Friendly
$17.50 - $19.50 / hour
Customer Service Representative
U-Haul
Northampton, MA
New
Part-Time
Hourly
Warehouse
$100 sign-on bonus
Health Insurance
$15 - $17 / hour
Technical Sales & Support Engineer
Pinnacle Group
Agawam, MA
New
401(k)
PTO
Dental Insurance
Vision Insurance
$70k - $90k / year
Customer Service
Manufacturing
Palmer, MA
New
Hourly
$18.50 - $20 / hour
Customer Service Associate I
Family Dollar
Northampton, MA
New
Hospitality
Dental Insurance
Vision Insurance
Customer Service
Dollar Tree
Agawam, MA
New
Part-Time
Hospitality
Dental Insurance
Vision Insurance
Customer Service Representative
Domino's Pizza
Hadley, MA
New
Part-Time
Pharmacy Customer Service Associate
Walgreens Boots Alliance
Southampton, MA
New
Part-Time
Retail
Flexible Schedule
Help Desk Technician
Trick Dog Technology
🌎 Remote
New
Part-Time
Remote
Hourly
Dental Insurance
Vision Insurance
$17 - $18 / hour
IT Support / Desktop Support
CFS
Springfield, MA
New
$20 - $21 / hour
EDP Programmer II (Senior Desktop Support Technician)
University of Massachusetts Amherst
Amherst, MA
Customer Service Representative
U-Haul International
Northampton, MA
Part-Time
Hourly
Warehouse
$100 sign-on bonus
Health Insurance
$15 - $17 / hour
Technician 1 - Help Desk Support (Call Center)
Maximus
🌎 Remote
Remote
Health Insurance
Job Description
Working as a Help Desk in Northampton, MA
There are 5,667 Help Desk opportunities available in Northampton, MA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Northampton, MA
Help Desk in Northampton, MA Resume Data
Average Experience for Help Desk in Northampton, MA
- More than 10 years: 50%
- 6-10 years: 32%
- 3-5 years: 13%
- 1-2 years: 4%
- Less than 1 year: 1%
Educational Background for Help Desk in Northampton, MA
- Diploma: 37%
- Bachelors: 35%
- Associates: 20%
- Masters: 8%
- Doctorate: 1%
Top Skill for Help Desk in Northampton, MA
- Customer focus & orientation: 17%
- Technical support: 15%
- Attention to detail: 13%
- Basic computer skills: 10%
- Work style: Reliability: 10%
- Customer service: 9%
- Technical support: Customer situations: 9%
- Administrative assistant/receptionist: 7%
- Sales skills: 6%
- Call center customer service: 5%
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