Help Desk Jobs in Holyoke, MA (7,954)
Bilingual Customer Service Specialist (Spanish)
Help Desk Support Technician
Technical Sales & Support Engineer
Customer Service Crew
IT Field Service Support
College Aide- Help Desk Technician
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Technical Sales Support Engineer
Technician 1 - Help Desk Support (Call Center)
Help Desk Associate
Help Desk Coordinator
Help Desk Coordinator
Help Desk Specialist 2
Desktop Support Specialist
Desktop Support Technician
Desktop / Field Support Technician
Desktop Support Engineer
Desktop Support Technician Level II
Pro Customer Service/Sales
EDP Programmer II (Senior Desktop Support Technician)
Technical Sales & Support Engineer
Customer Service
Customer Service
Customer Service Specialist
Customer Service Associate - Temporary
Customer Service Associate - Temporary
Customer Service Representative
Help Desk Technician
IT Support / Desktop Support
Field Service Technician: Dell/Desktop IT Support (Travel)
EDP Programmer II (Senior Desktop Support Technician)
Technician 1 - Help Desk Support (Call Center)
Job Description
Working as a Help Desk in Holyoke, MA
There are 7,954 Help Desk opportunities available in Holyoke, MA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Holyoke, MA
Help Desk in Holyoke, MA Resume Data
Average Experience for Help Desk in Holyoke, MA
- More than 10 years: 50%
- 6-10 years: 31%
- 3-5 years: 13%
- 1-2 years: 4%
- Less than 1 year: 1%
Educational Background for Help Desk in Holyoke, MA
- Diploma: 37%
- Bachelors: 35%
- Associates: 21%
- Masters: 7%
- Doctorate: 0%
Top Skill for Help Desk in Holyoke, MA
- Customer focus & orientation: 18%
- Technical support: 15%
- Attention to detail: 13%
- Work style: Reliability: 11%
- Basic computer skills: 10%
- Customer service: 9%
- Technical support: Customer situations: 8%
- Sales skills: 7%
- Administrative assistant/receptionist: 6%
- Mechanical knowledge: 5%
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