Help Desk Analyst Jobs in Waltham, MA (91)
Manufacturing Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Legal Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Technology Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Construction Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Accounting & Finance Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
New
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
‌
IT Service Desk Analyst - Norwood, Greater Boston - Up to $90k
Michael Page International
Norwood, MA
New
401(k)
PTO
Dental Insurance
Vision Insurance
$90k / year
‌
IT Service Desk Analyst
Venturefizz Product Management Community
Boston, MA
New
$52k / year
‌
Service Desk Analyst
Beth Israel Lahey Health
Charlestown, MA
New
Hourly
$21 - $36 / hour
‌
IT Service Desk Analyst - Norwood, Greater Boston - Up to $90k
Michael Page
Norwood, MA
New
401(k)
PTO
Dental Insurance
Vision Insurance
$90k / year
‌
ServiceNow Business Analyst - Fulltime(Futran)
Futran Tech Solutions Pvt. Ltd
Roxbury, MA
Entry-Level
Vision Insurance
‌
IT Help Desk Analyst Remote
Technology&
🌎 Remote
Part-Time
Remote
Hourly
Flexible Schedule
‌
Help Desk/Desktop Support Analyst
Jobs via Dice
Reading, MA
New
Dental Insurance
Vision Insurance
‌
Associate Application Support Analyst
TEKsystems
Waltham, MA
PTO
Dental Insurance
‌
Service Desk Analyst Tier 1
Beth-Israel-Lahey-Health
Boston, MA
New
Hourly
$21 - $36 / hour
‌
Remote IPEDS Help Desk Analyst
Sanametrix
🌎 Remote
Remote
Hourly
$30 - $35 / hour
‌
Remote Clinical Help Desk & Systems Analyst
West Virginia University Health System
🌎 Remote
Remote
‌
Help Desk Analyst
Compu-Vision Consulting
Boston, MA
‌
Help Desk Analyst
Pursuit Aerospace
Malden, MA
‌
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
RG Vanderweil.com
Boston, MA
New
Hybrid
$70k / year
‌
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
Vanderweil Engineers
Boston, MA
New
Hybrid
$70k - $80k / year
‌
IT Support Analyst
Saxon Global
Boston, MA
New
‌
Service Desk Analyst Tier 1
Beth Israel Lahey Health
Woburn, MA
New
Hourly
$21 - $36 / hour
‌
Part-Time IT Systems & Security Support Analyst
Quincy College
Quincy, MA
Part-Time
‌
IT Systems Support Analyst - LPT
Quincy College
Quincy, MA
New
Part-Time
‌
Help Desk Analyst
Talener
Boston, MA
$70 - $80 / hour
‌
Senior Help Desk Analyst III White-Glove IT Support
Progressive Recruitment
Waltham, MA
New
‌
Senior Analyst, Applications
NeighborHealth
Boston, MA
Health Insurance
$99.8k - $153.9k / year
‌
End-User IT Support Specialist
Jobs via Dice
Reading, MA
New
Dental Insurance
Vision Insurance
‌
Commercial Reporting Analyst
Integrated Resources
Cambridge, MA
New
‌
T1 Service Desk Analyst
StratAcuity Staffing Partners
Boston, MA
Hourly
401(k)
Dental Insurance
Vision Insurance
$22 - $22 / hour
‌
Service Desk Analyst Tier 1
Lahey Hospital and Medical Center
Charlestown, MA
Hourly
$21 - $36 / hour
‌
Service Desk Analyst
Lahey Hospital and Medical Center
Charlestown, MA
Hourly
$21 - $36 / hour
Job Description
Working as a Help Desk Analyst in Waltham, MA
There are 91 Help Desk Analyst opportunities available in Waltham, MA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Waltham, MA
Help Desk Analysts in Waltham, MA Resume Data
Average Experience for Help Desk Analysts in Waltham, MA
- More than 10 years: 62%
- 6-10 years: 26%
- 3-5 years: 9%
- 1-2 years: 2%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Waltham, MA
- Bachelors: 50%
- Masters: 18%
- Diploma: 16%
- Associates: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Waltham, MA
- Technical support: 20%
- Customer focus & orientation: 13%
- Basic computer skills: 13%
- Technical support: Customer situations: 13%
- Attention to detail: 11%
- Work style: Reliability: 9%
- Spreadsheets with Microsoft Excel: 6%
- Sales skills: 6%
- Analyzing data: 5%
- Customer service: 4%
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