Help Desk Analyst Jobs in Boston, MA (51)
Manufacturing Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Accounting & Finance Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Legal Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Construction Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
Technology Recruiter at Jobot - Work 100% Remote!
Jobot
🌎 Remote
Remote
PTO
Dental Insurance
Vision Insurance
Education
$75k - $500k / year
‌
Help Desk Analyst
Stratacuity
Boston, MA
Hourly
401(k)
Dental Insurance
Vision Insurance
$33 / hour
‌
Pricing Governance Manager
Envestnet
Boston, MA
401(k)
PTO
Health Insurance
Parental Leave
$108k - $135k / year
‌
IT Security Analyst
ForgePath Security
Cambridge, MA
Dental Insurance
Vision Insurance
‌
Help Desk Analyst
Apex Systems
Boston, MA
Hourly
401(k)
Dental Insurance
Vision Insurance
$33 / hour
‌
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
Vanderweil Engineers
Boston, MA
Hybrid
$70k - $80k / year
‌
IT Support Analyst
Saxon Global
Boston, MA
‌
Service Desk Shift Supervisor
ASM Research, An Accenture Federal Services
Boston, MA
New
$67.9k - $132.5k / year
‌
IT Systems Analyst- Edenred Benefits
Reward Gateway
Boston, MA
New
‌
IT Systems Support Analyst - LPT
Quincy College
Quincy, MA
New
Part-Time
‌
Senior Developer
Mindlance
Boston, MA
‌
Strategic / Major Account Representative
Centric Business Systems
Boston, MA
New
Dental Insurance
Vision Insurance
‌
Associate Application Support Analyst
TEKsystems
Watertown, MA
Part-Time
Hourly
PTO
Dental Insurance
$35 - $40 / hour
‌
Full Stack Web Developer
CERES Group
Boston, MA
New
‌
Salesforce Business Analyst
Software Technology
Acton, MA
‌
Rehabilitation Services-Patient Coordinator II
Mass General Brigham
Boston, MA
Hourly
Hospitality
Health Insurance
$18.56 - $27.58 / hour
‌
Portfolio Implementation Specialist
Ameriprise Financial
🌎 Remote
Part-Time
Remote
Dental Insurance
$86k - $90k / year
‌
Medical Assistant I
Mass General Brigham
Boston, MA
Hourly
Hospitality
$24.94 / hour
‌
Senior Pricing Analyst
Definitive Healthcare
Framingham, MA
Dental Insurance
Vision Insurance
$70k - $130k / year
‌
Desktop Support Analyst
TEKsystems
Watertown, MA
New
Part-Time
Hourly
PTO
Dental Insurance
$35 - $40 / hour
‌
Lead Pricing Analyst
Hologic
Marlborough, MA
New
$101k / year
‌
Help Desk Analyst - Trenton, NJ(Remote)
STI
🌎 Remote
Remote
‌
Help Desk System Analyst/Technical support - Atlanta, GA
STI
🌎 Remote
Part-Time
Remote
‌
Help Desk Analyst (REMOTE)
Koniag
🌎 Remote
New
Remote
401(k)
Dental Insurance
Vision Insurance
‌
Service Desk Analyst
Lahey Hospital and Medical Center
Charlestown, MA
Hourly
$21 - $36 / hour
‌
Deal Desk Analyst
AcuityMD
Boston, MA
Part-Time
PTO
Dental Insurance
Vision Insurance
Flexible Schedule
Parental Leave
$100k - $120k / year
‌
Strategic / Major Account Representative
UBEO Business Services
Boston, MA
Dental Insurance
Vision Insurance
‌
Service Desk Agent
Commonwealth of Massachusetts
Boston, MA
Part-Time
Help Desk Analyst Salary in Boston
Help Desk Analysts working in Boston, MA make an average annual salary of $48K and a maximum annual salary of around $76K.
Job Description
Working as a Help Desk Analyst in Boston, MA
There are 51 Help Desk Analyst opportunities available in Boston, MA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Similar Jobs to Help Desk Analyst
Help Desk Analyst jobs near Boston, MA
Help Desk Analysts in Boston, MA Resume Data
Average Experience for Help Desk Analysts in Boston, MA
- More than 10 years: 62%
- 6-10 years: 26%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Boston, MA
- Bachelors: 49%
- Masters: 18%
- Diploma: 17%
- Associates: 15%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Boston, MA
- Technical support: 20%
- Technical support: Customer situations: 14%
- Basic computer skills: 13%
- Customer focus & orientation: 13%
- Attention to detail: 10%
- Work style: Reliability: 9%
- Sales skills: 6%
- Spreadsheets with Microsoft Excel: 5%
- Customer service: 5%
- Management & leadership skills: Planning & execution: 5%
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