Help Desk Analyst Jobs in Tampa, FL (25)
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Sales Support Admin
Help Desk Analyst
Help Desk Analyst - iOS/Mobile Device & MFA Support
SIU Desk Investigator
Information Security Analyst - I
All-Source Analyst (TS/SCI)
All-Source Analyst (TS/SCI)
All-Source Analyst (TS/SCI) Geospatial & Intel Fusion
Business Analyst II
Remote IPEDS Help Desk Analyst
Remote Business Analyst & Help Desk Pro
Remote Help Desk Analyst (IT Support)
SIU Desk Investigator
Desktop Support Technician - Onsite | Tampa, FL
Information Security Analyst - I
Senior Oracle HCM Cloud Technical Analyst
Application Support Analyst
Business Applications Systems Analyst
Epic Radiant Analyst
Information Security Analyst - I
Junior Systems Analyst
Requirements Analyst- Key West, FL
Wealth Advisor
Help Desk Analyst Salary in Tampa
Help Desk Analysts working in Tampa, FL make an average annual salary of $48K and a maximum annual salary of around $67K.
Job Description
Working as a Help Desk Analyst in Tampa, FL
There are 25 Help Desk Analyst opportunities available in Tampa, FL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Tampa, FL
Help Desk Analysts in Tampa, FL Resume Data
Average Experience for Help Desk Analysts in Tampa, FL
- More than 10 years: 67%
- 6-10 years: 24%
- 3-5 years: 7%
- 1-2 years: 1%
- Less than 1 year: 0%
Educational Background for Help Desk Analysts in Tampa, FL
- Bachelors: 44%
- Associates: 24%
- Diploma: 20%
- Masters: 11%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Tampa, FL
- Technical support: 21%
- Customer focus & orientation: 14%
- Technical support: Customer situations: 13%
- Basic computer skills: 11%
- Attention to detail: 10%
- Work style: Reliability: 8%
- Customer service: 7%
- Call center customer service: 5%
- Management & leadership skills: Planning & execution: 5%
- Spreadsheets with Microsoft Excel: 5%
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