Help Desk Analyst Job in Brooksville, FL (1)
IT Help Desk Analyst Remote
Help Desk Analyst - Trenton, NJ(Remote)
Help Desk System Analyst/Technical support - Atlanta, GA
Epic Radiant Analyst
Job Description
Working as a Help Desk Analyst in Brooksville, FL
There is 1 Help Desk Analyst opportunity available in Brooksville, FL all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Brooksville, FL
Help Desk Analysts in Brooksville, FL Resume Data
Average Experience for Help Desk Analysts in Brooksville, FL
- More than 10 years: 73%
- 6-10 years: 20%
- 3-5 years: 7%
Educational Background for Help Desk Analysts in Brooksville, FL
- Bachelors: 43%
- Associates: 24%
- Diploma: 18%
- Masters: 14%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Brooksville, FL
- Customer focus & orientation: 18%
- Technical support: 15%
- Technical support: Customer situations: 13%
- Attention to detail: 12%
- Basic computer skills: 10%
- Work style: Reliability: 8%
- Call center customer service: 8%
- Customer service: 6%
- Analyzing data: 5%
- Project timeline management: 5%
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