Help Desk Analyst Jobs in Sacramento, CA (23)
Service Desk Analyst - Staff Mandatory Qualifications (SMQs)
Data Feed Specialist (data warehouse, SAS, claims) | CA hybrid
Supervisor - IT Support
Customer Contact Center Analyst
Senior Business Systems Analyst
Data Analyst
Medicare Analyst
Data Analyst
Epic Certified EHR Systems Analyst II (Radiant)
Help Desk Support Analyst Remote
Remote IPEDS Help Desk Analyst
Remote Help Desk Analyst (IT Support)
Associate Help Desk Analyst, Title & Escrow Support
DESKTOP SUPPORT ANALYST
Training Unit Analyst
Database Administrator II
Program Finance Analyst
Administrative Analyst I/II/Senior - Water Treatment Plant
Commodities Purchasing Analyst
Health Plan Analyst
ANALYST II
Manager Service Delivery "Infrastructure Operations Service Desk Lead" (Sacramento, CA)
Senior Service Desk Analyst - Staff Mandatory Qualifications (SMQs)
Scrum Master
Senior Financial Government Accounting Analyst
Project Financial Analyst - (Hybrid)
Help Desk Analyst Salary in Sacramento
Help Desk Analysts working in Sacramento, CA make an average annual salary of $49K and a maximum annual salary of around $73K.
Job Description
Working as a Help Desk Analyst in Sacramento, CA
There are 23 Help Desk Analyst opportunities available in Sacramento, CA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Sacramento, CA
Help Desk Analysts in Sacramento, CA Resume Data
Average Experience for Help Desk Analysts in Sacramento, CA
- More than 10 years: 66%
- 6-10 years: 25%
- 3-5 years: 8%
- Less than 1 year: 0%
- 1-2 years: 0%
Educational Background for Help Desk Analysts in Sacramento, CA
- Bachelors: 40%
- Associates: 26%
- Diploma: 24%
- Masters: 9%
- Doctorate: 1%
Top Skill for Help Desk Analysts in Sacramento, CA
- Technical support: 20%
- Technical support: Customer situations: 13%
- Customer focus & orientation: 12%
- Basic computer skills: 11%
- Attention to detail: 10%
- Customer service: 8%
- Work style: Reliability: 7%
- Verbal communication: 7%
- Call center customer service: 6%
- Administrative assistant/receptionist: 5%
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