Support Analyst Jobs in Richmond, VA (1,696)
Technical Support Associate Analyst
Actuarial Analyst: Fast-Track Growth & Exam Support
Technical Support Analyst
IT Governance Analyst Legal Support
Technical Support Analyst
IT Support Analyst
Technical Support Analyst
IT Support Analyst
Technical Support Analyst
Technical Support Analyst III
Technical Support Analyst
Technical Support Analyst
Chesterfield County Technical Support Analyst
Technical Support Analyst 4
Technical Support Analyst III
VDH Technical Support Analyst III
Technical Support Analyst 2
Technical Support Analyst 4
Technical Support Analyst 4
Technical Support Analyst III
Desktop Technical Support Analyst 3
IT Service Support Analyst
Technical Support Analyst 4 (Hybrid)
Technical Support Analyst 2
Technical Support Analyst 4
Technical Support Analyst 4
Technical Support Analyst 4
Technical Support Analyst 4 Richmond, VA
Senior Analyst - IT Application Support
Desktop/Technical Support Analyst 3
VDOT Technical Support Analyst 4
VDOT Technical Support Analyst 4
Analyst, IT Support
Technical Support Analyst
Support Analyst Salary in Richmond
Support Analysts working in Richmond, VA make an average annual salary of $54K and a maximum annual salary of around $97K.
Job Description
Working as a Support Analyst in Richmond, VA
There are 1,696 Support Analyst opportunities available in Richmond, VA all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
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Support Analyst jobs near Richmond, VA
Support Analysts in Richmond, VA Resume Data
Average Experience for Support Analysts in Richmond, VA
- More than 10 years: 63%
- 6-10 years: 27%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Support Analysts in Richmond, VA
- Bachelors: 47%
- Masters: 27%
- Diploma: 13%
- Associates: 11%
- Doctorate: 3%
Top Skill for Support Analysts in Richmond, VA
- Customer focus & orientation: 18%
- Attention to detail: 18%
- Work style: Reliability: 10%
- Customer service: 10%
- Analyzing data: 10%
- Spreadsheets with Microsoft Excel: 8%
- Administrative assistant/receptionist: 7%
- Management & leadership skills: Planning & execution: 7%
- Technical support: 6%
- Sales skills: 6%
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