Support Analyst Jobs in Cambridge, MA (5,269)
Technical Support Associate Analyst
IT Support Analyst
IT Support Analyst
IT Support Analyst
Executive IT Support Analyst
VDI Technical Support Analyst, AVP
IT Systems Support Analyst - LPT
Desktop Support Analyst
AI Support Analyst
Deskside Support Analyst
Application Support Analyst
Technology Support Analyst
Product Support Analyst
Desktop Support Analyst
L2 Support Analyst
Sales Support Analyst
USA Sr. Specialist, Bloomberg System Configuration & Trade Support Analyst
Technology Support Analyst
Technology Support Analyst
Desktop Support Analyst
Technical Support Analyst, District, Salem Public Schools [SY
Desktop Support Analyst
Trade Support Analyst
Investment Support Analyst
Desktop Support Analyst
Desktop support Analyst |
Desktop support analyst
CRM Support Analyst
Analyst, IT Support
L2 Support Analyst
USA Sr. Specialist, Bloomberg System Configuration & Trade Support Analyst
Desktop Support Analyst
IT User Support Analyst
Job Description
Working as a Support Analyst in Cambridge, MA
There are 5,269 Support Analyst opportunities available in Cambridge, MA all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
Support Analyst jobs near Cambridge, MA
Support Analysts in Cambridge, MA Resume Data
Average Experience for Support Analysts in Cambridge, MA
- More than 10 years: 56%
- 6-10 years: 28%
- 3-5 years: 12%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Support Analysts in Cambridge, MA
- Bachelors: 49%
- Masters: 38%
- Diploma: 6%
- Associates: 5%
- Doctorate: 3%
Top Skill for Support Analysts in Cambridge, MA
- Attention to detail: 17%
- Customer focus & orientation: 15%
- Spreadsheets with Microsoft Excel: 14%
- Analyzing data: 12%
- Work style: Reliability: 9%
- Basic computer skills: 7%
- Administrative assistant/receptionist: 7%
- Management & leadership skills: Planning & execution: 7%
- Technical support: 6%
- Project timeline management: 6%
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