Retention Specialist Jobs in Springfield, MA (2)
Hospitalist Physician
Sound Physicians
Manchester, CT
New
Part-Time
Operations Manager
Ehrlich Pest Control
Springfield, MA
Part-Time
Dental Insurance
Vision Insurance
Flexible Schedule
Education
Remote Consultative Sales & Retention Specialist
Corporate Tools
🌎 Remote
New
Remote
PTO
Remote Renewal Sales Specialist - Retention & Upsell
HealthBay
🌎 Remote
Remote
Remote Insurance Advisor Service & Retention Specialist
PetPartners
🌎 Remote
New
Remote
Job Description
Working as a Retention Specialist in Springfield, MA
There are 2 Retention Specialist opportunities available in Springfield, MA all with unique requirements.
A Retention Specialist is responsible for conducting customer retention campaigns (email, mail, and phone) through various methods to maximize customer renewals and purchases. This position has direct responsibility for achieving the department's goals, including increasing clientele across the organization, increasing customer lifetime value, and improving customer satisfaction.
Retention Specialist jobs near Springfield, MA
Retention Specialists in Springfield, MA Resume Data
Average Experience for Retention Specialists in Springfield, MA
- More than 10 years: 68%
- 6-10 years: 24%
- 3-5 years: 7%
- 1-2 years: 1%
- Less than 1 year: 0%
Educational Background for Retention Specialists in Springfield, MA
- Bachelors: 35%
- Masters: 24%
- Diploma: 23%
- Associates: 16%
- Doctorate: 2%
Top Skill for Retention Specialists in Springfield, MA
- Customer focus & orientation: 19%
- Attention to detail: 16%
- Sales skills: 12%
- Work style: Reliability: 10%
- Customer service: 9%
- Verbal communication: 8%
- Administrative assistant/receptionist: 7%
- Management & leadership skills: Impact & influence: 7%
- Recruiting: 6%
- Spreadsheets with Microsoft Excel: 6%
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