Help Desk Technician Jobs in Madison, WI (1,984)
IT Hardware Asset Specialist - Onsite 3 Days/Week
Help Desk Technician
Help Desk / Desktop Support Technician
Help Desk Technician
IT Help Desk Hardware Asset Analyst
Warehouse IT System Support Technician
IT Asset and Inventory Management Analyst
Desktop Support
Legal Support Specialist - Public Front Desk
Senior Help Desk Technician
Hybrid Help Desk Technician Microsoft 365 & IT Support
IT Asset & Help Desk Technician
Senior Help Desk Technician - Wisconsin Contract
Network Technician - IT Systems & Help Desk
Hybrid Help Desk Technician Public Sector IT
IT Help Desk Technician (Onsite - Charlotte, NC)
Must be Local to WI || Help Desk Technician || 2Days onsite/Week
Onsite IT Technician: Hardware & End-User Support
Remote Help Desk Specialist - Windows & Network Support
IT Help Desk Specialist Windows & End-User Support
Onsite IT Support Technician - End-User Focus
IT User Support Technician - 8 hrs/day (Technology Services)
IT Technician Network & Systems Support
Computer Technician
IT Service Desk Specialist - Fast, Friendly Support
Remote & On-Site IT Support Technician
IT Helpdesk Technician - Frontline Support Specialist
Help Desk -II
IT Asset & Help Desk Specialist
IT Help Desk Technician Remote & Support
IT Technician: Help Desk & Remote Support
Remote Help Desk Analyst & IT Generalist
IT Support Technician - Part Time
Help Desk Technician Salary in Madison
Help Desk Technicians working in Madison, WI make an average annual salary of $46K and a maximum annual salary of around $67K.
Job Description
Working as a Help Desk Technician in Madison, WI
There are 1,984 Help Desk Technician opportunities available in Madison, WI all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Similar Jobs to Help Desk Technician
Help Desk Technician jobs near Madison, WI
Help Desk Technicians in Madison, WI Resume Data
Average Experience for Help Desk Technicians in Madison, WI
- More than 10 years: 48%
- 6-10 years: 29%
- 3-5 years: 17%
- 1-2 years: 3%
- Less than 1 year: 3%
Educational Background for Help Desk Technicians in Madison, WI
- Bachelors: 35%
- Associates: 33%
- Diploma: 25%
- Masters: 7%
- Doctorate: 1%
Top Skill for Help Desk Technicians in Madison, WI
- Technical support: 29%
- Basic computer skills: 16%
- Technical support: Customer situations: 14%
- Customer focus & orientation: 8%
- Work style: Reliability: 8%
- Attention to detail: 7%
- Customer service: 6%
- Analyzing data: 5%
- Spreadsheets with Microsoft Excel: 4%
- Administrative assistant/receptionist: 3%
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