Help Desk Technician Jobs in Bolingbrook, IL (5,528)
Help Desk Analyst
Lead Certified Veterinary Technician
Front Desk & Resident Support Specialist
Senior Help Desk Technician - ITIL-Driven User Support Lead
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Senior Level 3 Help Desk Support Analyst
Onsite IT Infrastructure & Networking Support Technician
Customer Service Specialist: Front Desk & Sales Support
Remote Business Analyst & Help Desk Pro
IT Desktop Support Technician - Remote
Front Desk & Administrative Support Specialist
Front Desk & Admin Support Specialist
Front Desk & Admin Support Specialist
Insurance Front Desk & Sales Support Specialist
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst
Help Desk Analyst - Overnight shift
Help Desk Analyst - Chicago Loop
Technical Support Specialist
IT Support Analyst / AV Technician
Technical Support Specialist
Community Front Desk & Office Support Specialist
IT On-Site Support Technician
IT Support Technician
IT Tier 2 Support Technician
IT Support Technician
Service Desk Support Specialist
IT Support Specialist
Hybrid IT & Audio/AV Support Technician
College Aide- Help Desk Technician
Job Description
Working as a Help Desk Technician in Bolingbrook, IL
There are 5,528 Help Desk Technician opportunities available in Bolingbrook, IL all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Bolingbrook, IL
Help Desk Technicians in Bolingbrook, IL Resume Data
Average Experience for Help Desk Technicians in Bolingbrook, IL
- More than 10 years: 52%
- 6-10 years: 32%
- 3-5 years: 13%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Bolingbrook, IL
- Bachelors: 40%
- Diploma: 29%
- Associates: 24%
- Masters: 7%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Bolingbrook, IL
- Technical support: 20%
- Customer focus & orientation: 13%
- Basic computer skills: 12%
- Attention to detail: 11%
- Technical support: Customer situations: 11%
- Work style: Reliability: 10%
- Customer service: 7%
- Mechanical knowledge: 7%
- Call center customer service: 4%
- Sales skills: 4%
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