Help Desk Technician Jobs in Berlin, CT (2,875)
IT Field Service Technician - Onsite & Remote Support
Deskside & Remote IT Support Technician
Help Desk Technician
IT Support Technician
Onsite Desktop Support Technician - IT Troubleshooter
IT Help Desk Technician Growth-Focused Support Pro
Information Technology Help Desk Technician
On-Site IT Help Desk Technician | User Support & Admin
Help Desk Technician - Middletown, CT/On-Site
IT Help Desk Technician (Onsite - Torrington, CT)
Help Desk Analyst
Help Desk Analyst / Middletown, CT ( Onsite ), 12 Months Contract
Help Desk Analyst - Level 1./ Middletown, CT,(Onsite ), 12+ Months Contract
IT Help Desk Specialist - Remote & On-Site Support
Help Desk Analyst-Temp
Help Desk Analyst
IT Technician: Desktop & User IT Support Specialist
Helpdesk Analyst
School IT Support Technician (Part-Time)
IT Technician - Onsite & Remote Tech Support Pro
Onsite IT Support Technician I Windows & Mac
IT Technician II - Field-Travel Ready Tech Support
IT Help Desk Technician Remote & Support
IT Technician: Help Desk & Remote Support
Help Desk Technician
Help Desk Technician
Help Desk Technician - Middletown, CT/On-Site
Help Desk Analyst
Technical Support Agent
Help Desk Support Specialist
Recovery Support & Front Desk Specialist
On-Site Help Desk Analyst IT Support & User Admin
Hybrid Program Support Specialist I - Help Desk
Job Description
Working as a Help Desk Technician in Berlin, CT
There are 2,875 Help Desk Technician opportunities available in Berlin, CT all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Similar Jobs to Help Desk Technician
Help Desk Technician jobs near Berlin, CT
Help Desk Technicians in Berlin, CT Resume Data
Average Experience for Help Desk Technicians in Berlin, CT
- More than 10 years: 51%
- 6-10 years: 33%
- 3-5 years: 13%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Berlin, CT
- Diploma: 36%
- Bachelors: 33%
- Associates: 23%
- Masters: 8%
- Doctorate: 1%
Top Skill for Help Desk Technicians in Berlin, CT
- Technical support: 22%
- Customer focus & orientation: 14%
- Technical support: Customer situations: 12%
- Basic computer skills: 12%
- Attention to detail: 10%
- Work style: Reliability: 9%
- Mechanical knowledge: 7%
- Customer service: 6%
- Sales skills: 4%
- Problem solving: 4%
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