Help Desk Technician Jobs in Austin, TX (4,877)
Help Desk Technician
IT Help Desk Technician
Help Desk Technician
Senior Help Desk Technician II
IT Support Technician
IT Production Support Technician
IT Help Desk Technician Growth & Great Benefits
Onsite IT Support Technician Hands-on, Mentored
IT Help Desk Specialist - Fast-Paced User Support
It Service Desk L2 L3 Support Technician
Help Desk Analyst
Help Desk Analyst
Help Desk Support Specialist
Epic Support Desk Analyst I - Endpoint & IT Help
Help Desk Analyst | Remote Fridays | Impact at Scale
Help Desk Manager at Progreen lawn and landscape Montgomery, TX
On-Site IT Support Technician - Dallas
Technician, Senior IT (Computer Lab Support)
Help Desk Support Specialist
IT Technician: Help Desk & Remote Support
Remote IT Help Desk & Support Technician
Help Desk Technician
Help Desk Technician
Sr. Help Desk Technician
Sr. Help Desk Technician
IT Help Desk Technician
IT Help Desk Technician
IT Service Support Technician
Help Desk Analyst
IT Manufacturing Technician, IT Support
Technical Support Agent
Epic IT Help Desk Analyst I
Onsite Help Desk Analyst Windows & Office 365
Help Desk Technician Salary in Austin
Help Desk Technicians working in Austin, TX make an average annual salary of $44K and a maximum annual salary of around $62K.
Job Description
Working as a Help Desk Technician in Austin, TX
There are 4,877 Help Desk Technician opportunities available in Austin, TX all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Similar Jobs to Help Desk Technician
Help Desk Technician jobs near Austin, TX
Help Desk Technicians in Austin, TX Resume Data
Average Experience for Help Desk Technicians in Austin, TX
- More than 10 years: 52%
- 6-10 years: 35%
- 3-5 years: 10%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Austin, TX
- Diploma: 36%
- Bachelors: 32%
- Associates: 27%
- Masters: 5%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Austin, TX
- Technical support: 19%
- Customer focus & orientation: 13%
- Attention to detail: 13%
- Technical support: Customer situations: 11%
- Work style: Reliability: 10%
- Basic computer skills: 10%
- Customer service: 8%
- Mechanical knowledge: 6%
- Verbal communication: 5%
- Sales skills: 5%
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