Help Desk Jobs in Redmond, WA
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Job Description
Working as a Help Desk in Redmond, WA
There are 0 Help Desk opportunities available in Redmond, WA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Redmond, WA
Help Desk in Redmond, WA Resume Data
Average Experience for Help Desk in Redmond, WA
- More than 10 years: 47%
- 6-10 years: 33%
- 3-5 years: 17%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk in Redmond, WA
- Bachelors: 40%
- Diploma: 30%
- Associates: 22%
- Masters: 8%
- Doctorate: 1%
Top Skill for Help Desk in Redmond, WA
- Technical support: 17%
- Customer focus & orientation: 16%
- Attention to detail: 12%
- Technical support: Customer situations: 11%
- Basic computer skills: 11%
- Customer service: 10%
- Work style: Reliability: 9%
- Sales skills: 5%
- Administrative assistant/receptionist: 5%
- Verbal communication: 4%
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