Help Desk Jobs in Raleigh, NC (15,378+)
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Help Desk Support Technician
NC Help Desk Support Technician (Field/Onsite) (67575)
Help Desk Support
Help Desk Analyst
Tier III Help Desk Analyst
IT Support Analyst
Technical Support Specialist
Technical Systems Support
Help Desk Support Technician
Help Desk Agent
NC Help Desk Support Technician (Field/Onsite) (67575)
Help Desk Analyst
IT Desktop Support Engineer
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Title: Help Desk Analyst Tier 3 Application/Production Support Lo
Desktop Support Specialist
Desktop Support Specialist
IT/Desktop Field Support Engineer
Technical Support - R&D
Computer Support Specialist
Desktop Support Specialist
Linux Desktop Support
Technical Systems Support
Help Desk Technician
Help Desk (Remote)
Remote Level 3 IT Help Desk Support (MSP)
desktop support
Production Support Manager - Help Desk
Customer Service Representative | Technical Support
IT End User Support Analyst - Level 2
Help Desk Salary in Raleigh
Help Desks working in Raleigh, NC make an average annual salary of $46K and a maximum annual salary of around $76K.
Job Description
Working as a Help Desk in Raleigh, NC
There are 15,378 Help Desk opportunities available in Raleigh, NC all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Similar Jobs to Help Desk
Help Desk jobs near Raleigh, NC
Help Desk in Raleigh, NC Resume Data
Average Experience for Help Desk in Raleigh, NC
- More than 10 years: 50%
- 6-10 years: 32%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk in Raleigh, NC
- Bachelors: 36%
- Diploma: 33%
- Associates: 22%
- Masters: 8%
- Doctorate: 1%
Top Skill for Help Desk in Raleigh, NC
- Customer focus & orientation: 19%
- Technical support: 13%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Customer service: 10%
- Call center customer service: 8%
- Basic computer skills: 8%
- Sales skills: 7%
- Technical support: Customer situations: 7%
- Verbal communication: 5%
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