Help Desk Jobs in New Castle, DE (16,931+)
Senior IT Support Specialist
Windows/Desktop Support
Deskside/Desktop Support
Customer Service Security Officer
Help Desk Analyst
Senior Associate, Desktop Support
Desktop Support
Desktop Support
Desktop Support Technician
Desktop Support Tech
Desktop Support Analyst
Desktop Support Technician
Pro Customer Service/Sales
Learning Commons & IT Support Specialist
Onsite Desktop Support
Analyst - IT Application Support
Customer Service Agent
Senior Desktop Support Engineer - End-User IT Champion
Desktop Support
Help Desk Technician
1.20. Help Desk Analyst
Hybrid Help Desk Analyst - 95% Phone Support
Desktop Support Specialist
Senior Desktop Support Specialist IT & User Setup
Desktop Support Specialist End-User IT & Systems
Campus IT Support Consultant II Desktop & Training Lead
Desktop Support Lead
Desktop Support Specialist 3
IT Support Consultant II
Senior Associate, Desktop Support [82475]
IT SPECIALIST (CUSTOMER SUPPORT)
Help Desk / Field Support Technician - FuntoNetwork
Technician 1 - Help Desk Support (Call Center)
Job Description
Working as a Help Desk in New Castle, DE
There are 16,931 Help Desk opportunities available in New Castle, DE all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near New Castle, DE
Help Desk in New Castle, DE Resume Data
Average Experience for Help Desk in New Castle, DE
- More than 10 years: 52%
- 6-10 years: 30%
- 3-5 years: 13%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in New Castle, DE
- Diploma: 37%
- Bachelors: 35%
- Associates: 20%
- Masters: 7%
- Doctorate: 1%
Top Skill for Help Desk in New Castle, DE
- Customer focus & orientation: 18%
- Technical support: 16%
- Work style: Reliability: 13%
- Attention to detail: 11%
- Customer service: 9%
- Basic computer skills: 8%
- Technical support: Customer situations: 8%
- Call center customer service: 6%
- Sales skills: 6%
- Administrative assistant/receptionist: 6%
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