Help Desk Jobs in Minneapolis, MN (36,623+)
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Help Desk Technician
Technician 1 - Help Desk Support (Call Center)
Help Desk/Service Desk Agent
Help Desk & Field Technician
Help Desk Salary in Minneapolis
Help Desks working in Minneapolis, MN make an average annual salary of $51K and a maximum annual salary of around $78K.
Job Description
Working as a Help Desk in Minneapolis, MN
There are 36,623 Help Desk opportunities available in Minneapolis, MN all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Similar Jobs to Help Desk
Help Desk jobs near Minneapolis, MN
Help Desk in Minneapolis, MN Resume Data
Average Experience for Help Desk in Minneapolis, MN
- More than 10 years: 44%
- 6-10 years: 34%
- 3-5 years: 17%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Minneapolis, MN
- Bachelors: 36%
- Diploma: 30%
- Associates: 26%
- Masters: 7%
- Doctorate: 1%
Top Skill for Help Desk in Minneapolis, MN
- Technical support: 18%
- Customer focus & orientation: 15%
- Attention to detail: 11%
- Customer service: 10%
- Technical support: Customer situations: 10%
- Basic computer skills: 10%
- Work style: Reliability: 10%
- Sales skills: 6%
- Administrative assistant/receptionist: 5%
- Verbal communication: 5%
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