Help Desk Jobs in Johnstown, PA (6,534)
Family Dollar - Cashier/Customer Service Associate
Circle K - Cashier / Customer Service Associate
L2 IT Incident & Resolution Engineer - VIP Support
Patient Access Customer Service Representative
System Engineer - IT Support & Network (Adliswil, CH)
Customer Service Agent
IT Support Analyst
Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
IT Support Analyst
Hybrid IT Support Analyst - Global, Fast-Paced Tech
Technical Support Engineer
Rental Department & Customer Service Representative
Customer Service Representative
Senior Global Service Desk
Service Desk Analyst
IT Support Analyst: Elevate End-User Tech & Service
Walgreens - Customer Service Associate $16-$19/hr
Help Desk-Remote
Remote Help Desk Analyst (IT Support)
IT Support Analyst I - DC Operations
Desktop Support Technician Level II
Customer Service Representative (Teller)
Customer Service Representative
Customer Service Associate I
Customer Service Associate II
Customer Service Representative - On Site
Customer Service Representative
Help Desk-Remote
Pro Customer Service/Sales
Customer Service
Customer Service Part Time
Customer Service Representative
Customer Service and Sales Specialist
Job Description
Working as a Help Desk in Johnstown, PA
There are 6,534 Help Desk opportunities available in Johnstown, PA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Johnstown, PA
Help Desk in Johnstown, PA Resume Data
Average Experience for Help Desk in Johnstown, PA
- More than 10 years: 48%
- 6-10 years: 29%
- 3-5 years: 17%
- 1-2 years: 4%
- Less than 1 year: 2%
Educational Background for Help Desk in Johnstown, PA
- Diploma: 43%
- Bachelors: 31%
- Associates: 20%
- Masters: 6%
Top Skill for Help Desk in Johnstown, PA
- Customer focus & orientation: 18%
- Attention to detail: 13%
- Technical support: 13%
- Work style: Reliability: 11%
- Customer service: 10%
- Basic computer skills: 8%
- Sales skills: 7%
- Call center customer service: 7%
- Technical support: Customer situations: 7%
- Administrative assistant/receptionist: 6%
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