Help Desk Jobs in Gurnee, IL (18,582+)
Tier I Technical Support
Desktop Support Technician
Certified Personal Trainer
Help Desk Analyst
Help Desk Level 1 - D
Help Desk Level 1 - D
IT Assistant / Help Desk (Entry Level)
Help Desk Support/Specialist - Pleasant Prairie, WI
IT Desktop Support Engineer
Computer IT support
Desktop Support Technician
Desktop Support Tech I
Technical Support Specialist
IT Technical Support Specialist (Direct Hire)
IT End User Support Specialist
College Aide- Help Desk Technician
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Onsite IT Help Desk & Network Admin | North Chicago
Help Desk Technician (Remote)
Customer IT Engineer Desktop Support & Imaging
Help Desk Support JR
IT Help Desk/Network Admin
IT Support Specialist / Desktop Support Technician
IT-Helpdesk Technician-Desktop Support
IT Support Specialist
IT Support Specialist
IT Support Technician
IT Support Technician
IT Tier 2 Support Technician
IT Support Specialist
IT Support Specialist
Help Desk Technician
Job Description
Working as a Help Desk in Gurnee, IL
There are 18,582 Help Desk opportunities available in Gurnee, IL all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Gurnee, IL
Help Desk in Gurnee, IL Resume Data
Average Experience for Help Desk in Gurnee, IL
- More than 10 years: 54%
- 6-10 years: 27%
- 3-5 years: 14%
- 1-2 years: 4%
- Less than 1 year: 2%
Educational Background for Help Desk in Gurnee, IL
- Bachelors: 41%
- Diploma: 28%
- Associates: 20%
- Masters: 10%
- Doctorate: 0%
Top Skill for Help Desk in Gurnee, IL
- Customer focus & orientation: 17%
- Technical support: 15%
- Attention to detail: 12%
- Basic computer skills: 11%
- Work style: Reliability: 10%
- Customer service: 9%
- Technical support: Customer situations: 9%
- Call center customer service: 7%
- Sales skills: 6%
- Administrative assistant/receptionist: 5%
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