Help Desk Jobs in Des Moines, IA (10,656+)
IT Support Specialist (Help Desk Support II)
Outside Sales Representative
Field Sales Consultant – Insurance Solutions
Insurance Field Sales Agent
Remote Insurance Sales - 4-Day Workweek
Commission-Based Insurance Sales Agent
Insurance Sales Representative – Uncapped Bonus Potential
Front Desk / Host - Urgently Hiring
Greeter - Urgently Hiring
Cashier & Customer Service - Urgently Hiring
Customer Service - Winner's Circle Staff - Urgently Hiring
Support Technician - Urgently Hiring
Register Clerk - Urgently Hiring
Server Assistant - Urgently Hiring
Restaurant Line Cook - Urgently Hiring
Service Support - Urgently Hiring
IT Technical System(s) Support Analyst - Remote/Nationwide
Help Desk Agent
IT Help Desk Analyst
IT Technical Support Representative
IT Technical Support Representative
IT Technical Support Representative
SME Computer User Support Specialist
Customer Service Specialist II/Technical Support Analyst
Technical Support Engineer I
Computer User Support Specialist
HelpDesk Analyst
Technical Support Specialist - Evening
Lead Customer Service Rep
Customer Service Representative
Customer Service Specialist I
Help Desk / Field Support Technician - FuntoNetwork
Technician 1 - Help Desk Support (Call Center)
Help Desk Salary in Des Moines
Help Desks working in Des Moines, IA make an average annual salary of $44K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk in Des Moines, IA
There are 10,656 Help Desk opportunities available in Des Moines, IA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
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Help Desk in Des Moines, IA Resume Data
Average Experience for Help Desk in Des Moines, IA
- More than 10 years: 50%
- 6-10 years: 31%
- 3-5 years: 14%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Help Desk in Des Moines, IA
- Diploma: 38%
- Bachelors: 29%
- Associates: 27%
- Masters: 5%
- Doctorate: 0%
Top Skill for Help Desk in Des Moines, IA
- Customer focus & orientation: 18%
- Technical support: 14%
- Customer service: 12%
- Work style: Reliability: 12%
- Basic computer skills: 9%
- Sales skills: 9%
- Attention to detail: 8%
- Technical support: Customer situations: 8%
- Verbal communication: 6%
- Call center customer service: 5%
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