Help Desk Jobs in Des Moines, IA (15,408+)
IT Support Specialist (Help Desk Support II)
Remote Insurance Sales - 4-Day Workweek
Outside Sales Representative
Field Sales Consultant – Insurance Solutions
Insurance Field Sales Agent
Commission-Based Insurance Sales Agent
Insurance Sales Representative – Uncapped Bonus Potential
Desktop Support
Desktop Support
Desktop Support Analyst
Desktop Support Technician
IT EUC Support Analyst
Customer Service Representative
Desktop Support Specialist - Windows & Google Workspace
Desktop Support Specialist Hands-On & Mentorship
Technical Support Analyst
Desktop Support Specialist: Desk-side & Remote
Customer Service Representative Nights and Weekend
Customer Service Representative
IT Technical System(s) Support Analyst - Remote/Nationwide
Customer Service Technician
Technical Support Engineer I
Help Desk-Remote
Help Desk Agent
IT Help Desk Analyst
IT Technical Support Representative
IT Technical Support Representative
IT Technical Support Representative
SME Computer User Support Specialist
Customer Service Specialist II/Technical Support Analyst
Computer User Support Specialist
Lead Customer Service Rep
Technician 1 - Help Desk Support (Call Center)
Help Desk Salary in Des Moines
Help Desks working in Des Moines, IA make an average annual salary of $44K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk in Des Moines, IA
There are 15,408 Help Desk opportunities available in Des Moines, IA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
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Help Desk in Des Moines, IA Resume Data
Average Experience for Help Desk in Des Moines, IA
- More than 10 years: 50%
- 6-10 years: 31%
- 3-5 years: 14%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Help Desk in Des Moines, IA
- Diploma: 38%
- Bachelors: 29%
- Associates: 27%
- Masters: 5%
- Doctorate: 0%
Top Skill for Help Desk in Des Moines, IA
- Customer focus & orientation: 18%
- Technical support: 14%
- Customer service: 12%
- Work style: Reliability: 12%
- Basic computer skills: 9%
- Sales skills: 9%
- Attention to detail: 8%
- Technical support: Customer situations: 8%
- Verbal communication: 6%
- Call center customer service: 5%
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