Help Desk Jobs in Bethlehem, PA (7,908)
ShopRite - Customer Service/Courtesy Counter Clerk
Remote Senior Help Desk Technician
IT Technical Support Representative
IT Support Analyst I
IT Support Analyst I
Desktop Support Technician
Pro Customer Service/Sales
IT SUPPORT ENGINEER
IT Support Engineer
Customer Service Representative
Customer Service Representative
Customer Service Part Time
Technical Support, Associate
Technical support Tier-I
Engineering Technical Support (Entry Level)
Engineering Technical Support (Entry Level)
Field Support Technician, Full Time, Anderson Campus
Technical Support Product Engineer
Technical Support Specialist
Customer Service Associate
Customer Service/Sales
Customer Service
Customer Service Representative
Customer Service, Associate
Pharmacy Customer Service Associate
Customer Service Representative
Customer Service Specialist
Customer Service Associate I
Customer Service
Help Desk Technician
College Aide- Help Desk Technician
Customer Service Supervisor
Pro Customer Service Sales
Job Description
Working as a Help Desk in Bethlehem, PA
There are 7,908 Help Desk opportunities available in Bethlehem, PA all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Help Desk jobs near Bethlehem, PA
Help Desk in Bethlehem, PA Resume Data
Average Experience for Help Desk in Bethlehem, PA
- More than 10 years: 55%
- 6-10 years: 28%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk in Bethlehem, PA
- Diploma: 35%
- Bachelors: 34%
- Associates: 25%
- Masters: 6%
- Doctorate: 0%
Top Skill for Help Desk in Bethlehem, PA
- Customer focus & orientation: 17%
- Technical support: 15%
- Attention to detail: 11%
- Customer service: 10%
- Work style: Reliability: 10%
- Technical support: Customer situations: 9%
- Basic computer skills: 9%
- Sales skills: 8%
- Call center customer service: 6%
- Scheduling: 5%
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