Help Desk Jobs in Baltimore, MD (46,244+)
Trading Operations Help Desk Risk & Trade Support
Senior Help Desk
Help Desk Analyst
Help Desk Team Leader
Help Desk Engineer
Help Desk Analyst
Senior IT Help Desk Lead - Enterprise Support
Help Desk Jr. Analyst
Help Desk Analyst Level 1
Help Desk Specialist (Senior) - Baltimore, MD
TS/SCI Help Desk Supervisor - Lead IT Support
Industrial Security Analyst & Help Desk
Help Desk-Remote
Help Desk Specialist
Help Desk Analyst
Help Desk Specialist
Help Desk Specialist
Help Desk Agent
Help Desk Engineer
Junior Help Desk Specialist
Tier II Help Desk / Systems Administrator
Industrial Security Help Desk Specialist
College Aide- Help Desk Technician
Help Desk Support Technician
Help Desk
Help Desk Analyst
Help Desk Agent
Help Desk Specialist
Senior Help Desk Analyst
Tier II Help Desk / Systems Administrator
System Administrator (Help Desk)
Help Desk Specialist - Level 2
College Aide- Help Desk Technician
Help Desk / Field Support Technician
Help Desk Salary in Baltimore
Help Desks working in Baltimore, MD make an average annual salary of $49K and a maximum annual salary of around $76K.
Job Description
Working as a Help Desk in Baltimore, MD
There are 46,244 Help Desk opportunities available in Baltimore, MD all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
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Help Desk jobs near Baltimore, MD
Help Desk in Baltimore, MD Resume Data
Average Experience for Help Desk in Baltimore, MD
- More than 10 years: 47%
- 6-10 years: 33%
- 3-5 years: 15%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Help Desk in Baltimore, MD
- Bachelors: 39%
- Diploma: 32%
- Associates: 18%
- Masters: 11%
- Doctorate: 1%
Top Skill for Help Desk in Baltimore, MD
- Customer focus & orientation: 16%
- Technical support: 16%
- Work style: Reliability: 12%
- Attention to detail: 11%
- Basic computer skills: 10%
- Customer service: 9%
- Technical support: Customer situations: 9%
- Call center customer service: 6%
- Sales skills: 6%
- Administrative assistant/receptionist: 5%
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