Help Desk Jobs in Albany, NY (16,754+)
Computer Support Specialist
Help Desk Specialist I Fast-Paced Tech Support
Help Desk Analyst III
Help Desk Tech II - M-F, 2nd Shift
Desktop Support
IT Systems & Support Specialist
Technical Support Representative
IT Support & Operations Analyst
IT Support & Operations Analyst
Desktop Support
Lead Customer Service Rep
Technical Support Engineer I
Help Desk-Remote
Remote Help Desk Analyst (IT Support)
Help Desk Agent
Help Desk Agent - Albany New York
Help Desk Analyst- Top Secret Clearance Required
Help Desk Analyst- Top Secret Clearance Required
Help Desk Tech II - M-F, 2nd Shift
Help Desk Tech II - M-F, 2nd Shift
Computer Support Specialist
Customer Service Desktop Support
Computer Support Specialists
Desktop Support & Field IT Technician II
Desktop Support Specialist - Fast, Friendly IT Helpdesk
Field IT Support Engineer II
SME Computer User Support Specialist
Customer Service Specialist II/Technical Support Analyst
Computer Support Specialists
IT Systems & Support Specialist: Databases, Apps & Reports
Help Desk-Remote
IT Services & AV Support Technician
Admin Computer Support Specialist
Job Description
Working as a Help Desk in Albany, NY
There are 16,754 Help Desk opportunities available in Albany, NY all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Similar Jobs to Help Desk
Help Desk jobs near Albany, NY
Help Desk in Albany, NY Resume Data
Average Experience for Help Desk in Albany, NY
- More than 10 years: 48%
- 6-10 years: 31%
- 3-5 years: 16%
- 1-2 years: 2%
- Less than 1 year: 2%
Educational Background for Help Desk in Albany, NY
- Bachelors: 36%
- Diploma: 32%
- Associates: 24%
- Masters: 8%
- Doctorate: 0%
Top Skill for Help Desk in Albany, NY
- Customer focus & orientation: 17%
- Technical support: 15%
- Customer service: 11%
- Attention to detail: 11%
- Work style: Reliability: 10%
- Technical support: Customer situations: 9%
- Basic computer skills: 9%
- Sales skills: 7%
- Call center customer service: 6%
- Administrative assistant/receptionist: 5%
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