Help Desk Analyst Jobs in Savannah, GA (6)
Retail Business Analyst
SYSTEMS ADMINISTRATOR
Remote IPEDS Help Desk Analyst
Remote Business Analyst & Help Desk Pro
Remote Help Desk Analyst (IT Support)
IT Analyst (67624)
Retail Business Analyst
JD Edwards Techno-Functional Analyst
Shrink Analyst II
Job Description
Working as a Help Desk Analyst in Savannah, GA
There are 6 Help Desk Analyst opportunities available in Savannah, GA all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Savannah, GA
Help Desk Analysts in Savannah, GA Resume Data
Average Experience for Help Desk Analysts in Savannah, GA
- More than 10 years: 64%
- 6-10 years: 28%
- 3-5 years: 6%
- 1-2 years: 2%
Educational Background for Help Desk Analysts in Savannah, GA
- Bachelors: 46%
- Masters: 19%
- Diploma: 17%
- Associates: 15%
- Doctorate: 2%
Top Skill for Help Desk Analysts in Savannah, GA
- Technical support: 18%
- Work style: Reliability: 12%
- Technical support: Customer situations: 10%
- Customer focus & orientation: 10%
- Attention to detail: 10%
- Management & leadership skills: Impact & influence: 10%
- Work motivation: 9%
- Basic computer skills: 7%
- Project timeline management: 7%
- Supervisory skills: Motivating & assessing employees: 6%
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