Help Desk Analyst Job in Salem, OR (1)
EPIC TAPESTRY (OR RESOLUTE) APPLICATION ANALYST
Deployment Engineer
Deal Desk Analyst - **EST REMOTE**
Service Desk Analyst - Remote (After Hours)
Help Desk Analyst Salary in Salem
Help Desk Analyst working in Salem, OR make an average annual salary of $47K and a maximum annual salary of around $72K.
Job Description
Working as a Help Desk Analyst in Salem, OR
There is 1 Help Desk Analyst opportunity available in Salem, OR all with unique requirements.
A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.
Help Desk Analyst jobs near Salem, OR
Help Desk Analysts in Salem, OR Resume Data
Average Experience for Help Desk Analysts in Salem, OR
- More than 10 years: 85%
- 6-10 years: 12%
- 3-5 years: 3%
- 1-2 years: 1%
Educational Background for Help Desk Analysts in Salem, OR
- Bachelors: 43%
- Associates: 34%
- Diploma: 16%
- Masters: 6%
Top Skill for Help Desk Analysts in Salem, OR
- Technical support: 27%
- Technical support: Customer situations: 16%
- Customer focus & orientation: 14%
- Basic computer skills: 10%
- Work style: Reliability: 10%
- Attention to detail: 6%
- Verbal communication: 6%
- Analyzing data: 4%
- Data entry: Attention to detail: 4%
- Following directions: 4%
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